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How to write a Yelp review for any business on the platform, on desktop or mobile

You can write a Yelp review about a business or service you've used through Yelp's website on your computer, or the Yelp mobile app for iPhone and Android.
The rating and review you give the business will directly affect the business' average score on Yelp .
Visit Business Insider's homepage for more .

While Yelp is a valuable source for information when selecting a business, there may come a time when you want to write a Yelp review yourself, and help other users make an informed decision.

If you already have an account, it's a simple process to write and post a Yelp review. This review will show up on that business' Yelp page, and your star rating will impact their average rating.

You can do it on either a computer through the official Yelp website, or in their mobile app for iPhone and Android.

Check out the products mentioned in this article:

Iphone 11 (from $699.99 at best buy), samsung galaxy s10 (from $899.99 at best buy), how to write a yelp review on a computer.

1. Open up a web browser, go to Yelp.com, and log into your account.

2. In the top-left corner of the screen, click on "Write a Review." You'll be redirected to a new page.

3. Select the business you want to write a review for by searching for it in the search bar. Once you find the business you want to critique, click "Write a Review."

4. Rate your experience at the business by selecting the number of stars you want to give, and an explanation to support your rating. There's no minimum character or word count required to publish a review, so you can share as little or as much detail as you'd like. You can also attach photos by clicking the "Upload" button below the review box.

5. After you finish writing your review, hit "Post Review" and your review for that business will go live on the business page on Yelp.

How to write a Yelp review on a mobile device

1. Launch the Yelp app on your iPhone or Android device.

2. Tap on "Me" at the bottom of the screen to access your profile.

3. Tap "Write a Review" and type in the business you want to write a review about in the search bar to locate it.

4. Once the rating page is open, select the number of stars you want to give the business, and type in your review. Similar to the desktop version, there's no word count, and you can add photos you've taken .

5. After you finish writing your review, tap "Post Review" in the lower right-hand corner of the screen, and your review for that business will go live on Yelp.

Related coverage from How To Do Everything: Tech :

How to add photos to your yelp review using your computer or mobile device, how to change your name on yelp in 3 steps, or add a nickname to your profile, how to write a google review, and become a 'local guide' for your area, how to delete an outdated google review, or dispute a spammy review of your business, how to respond to google reviews of your business on desktop or mobile.

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Home » Useful Sites / Apps » Research Tools » Yelp Course » How to Post a Review on Yelp

How to Post a Review on Yelp

There’s no shortage of ratings and reviews for businesses on Yelp written by other people, some gushing with praise, and others carrying a tone of stern disapproval. But what about what YOU think? Whether you’ve been a customer at a store for a long time or just had a one-time drop-in, if you want to share your experience with other Yelp users, here’s how to do it.

How to write a review on Yelp

Go to www.yelp.com in your web browser and log in.

In order to review a business, you’ll need to find its page on Yelp. See the “How to Search for a Business” section of our How to Use Yelp tutorial if you need help.

In this example, we’ve chosen to review “The Bull BBQ Pit”, a popular local restaurant near Techboomers headquarters in Saint Catharines, Ontario, Canada (but not one we’re affiliated with in any way, just so you know!). To get started, click Write a Review .

You’ll be taken to the review screen. The first thing you’re going to want to do is give the business an overall rating. Click one of the stars beside the section labelled “Rating” to set your rating; you can click a different one to change your rating. Stars closer to the left represent poorer ratings, while stars closer to the right represent better ratings.

The next step is to actually write the review itself. Click inside the box beside the section labelled “Your Review” and type in your thoughts about what you experienced at that business as a customer. If you need some help with what to write or how to write it, click Read Our Review Guidelines to open a window with some general rules, and then click Review Guidelines in that window for some specific advice dealing with writing reviews.

If you get stuck partway through your review and need some time to think on how you’re going to finish it, click Save Now to save what you’ve written so far, and then you can come back later and write the rest.

The final step is to answer some questions about the business and its services. Click the buttons or check boxes beside the answers that match the business, to the best of your knowledge. If you want to help out even more, click Show More Survey Questions at the bottom to display more questions for you to answer.

NOTE: This step is totally optional, so you can skip it if you’re in a hurry or just don’t know enough about the business to answer honestly.

When you’re all done, if you’ve had second thoughts and want to stop writing this review (or start over from the beginning), click Cancel . Otherwise, click Post .

Don’t worry if you eventually have a change of heart concerning the business. Your review isn’t set in stone once you post it, so you can come back and update it or delete it at any time.

Once you post your review, you’ll be taken to a page that will confirm that your review has been posted. From there, you can:

– go to your review on the business’s page – fix your review if you’ve made a mistake or want to change it in any way – add the business to a “List” (of your favourite spots) – review a similar place nearby, or one that you’ve looked at recently – share your review via email or social media – go back to the top of the business’s page

Congratulations! You now know how to write and post a business review on Yelp from start to finish! Now, get out there and spread the word about your favourite hot spots!

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The Complete Guide to Yelp Reviews: Getting, Removing & More

Yelp has been one of the most popular Internet rating and review sites for local businesses since its initial inception in 2004. Yelp founders saw that word-of-mouth was a powerful purveyor of new customers, but with the classic local community structure breaking apart in an online era, how could individuals know which businesses to trust? Yelp was the answer – an online review site in which customers shared their experiences, helping others make informed decisions about restaurants, auto-repair shops, and more.

Many review sites have come and gone, but Yelp has continued to be a highly trusted source for local business reviews and ratings. Why? Yelp noticed that other review sites are far too cluttered with spam and ads, so they’ve kept theirs to a minimum. Yelp also focuses on long-form reviews rather than short one-liners, providing the kind of in-depth, thorough review wary customers crave. Sometimes “good coffee” just isn’t good enough.

In this complete Guide to Yelp for Businesses, we’ll be covering a range of topics including:

How Yelp Reviews Can Impact Your Business

How to Get Yelp Reviews

How to handle negative reviews on yelp.

Should You Buy Yelp Reviews?

The yelp review filter & fake yelp reviews, how to avoid the yelp review filter.

Why Yelp Rocks, Despite Issues

MORE: 25 Restaurant Marketing Strategies

How Yelp Reviews Can Impact Your Business

Yelp is the #1 review site on the web and immensely powerful, making it a mighty friend or, sometimes, an abhorrent enemy.

If your business has a 3.5 star rating or above on Yelp, you’ve got the whole world in your hands and clouds in your coffee. Under 3 stars and you’ve got a hard knock life. Bad Yelp ratings have been known to ruin more than just a few businesses. There’s a lot at stake!

Dealing with such a fickle frenemy can dishearten some business owners, but don’t think ignoring Yelp will make it go away – users will write about your business on Yelp whether you activate a business page or not. In this case, it’s definitely preferable to take a pro-active approach by setting up your business’s Yelp page yourself. Fill it with colorful pics and useful information to put your best foot forward for potential customers checking you out.

I know, I know, you want good Yelp reviews, right? Not just Yelp reviews. Well the bad news is that Yelp (understandably) doesn’t allow businesses to ask for specifically positive reviews – you can only encourage customers to review you honestly in all your blunder or glory. The good news is that if you’re a good business and doing things right, you’re likely to get good reviews! Hip hip hoorah!

There are a few strategies for getting customers to review you on Yelp.

Activate Your Yelp Page: Take the initiative by activating your Yelp page. Go all out – add photos, descriptions, menus, phone numbers, hours of operation, etc.

Post a “Find us on Yelp” Sign: Yelp out your restaurant or local biz with Yelp posters, stickers, badges, and other paraphernalia. In this plugged-in age, visitors might see those signs and head to Yelp to review you even while in your restaurant!

Borrowed from Reward Me Blog

Host a Yelp Event: Hosting a Yelp event will encourage Yelpers to visit your business while establishing yourself as an active community member – it’s pretty much a no-brainer for getting chummy with local Yelp users

How do you host an event? It’s pretty easy. Head over to yelp.com/events, pick your city, and hit the “Add an Event” button. Then fill out your event details.

Next it’s time to promote your awesome event! Send out the invite to Yelpers who have already visited your business, or those who have reviewed a business similar to your own. Also consider contacting a local Yelp Elite (these are mega-Yelpers with a lot of influence) and ask if they’re interested in helping you out with your event.

It’s a great idea to have some sweet swag giveaways during your Yelp event – maybe all event attendees get 10% off their meal with another 10% coupon for later. Try a raffle to win dinner with a friend, a free reusable water bottle, whatever! Make it fun and exciting for attendees!

Post a Yelp Deal: Yelp Deals are a great way to get customers in the door. Unlike with Groupon or Living Social, customers who take advantage of a Yelp Deal are pretty much guaranteed to be active Yelp users, increasingly the likelihood of them writing you a review.

Add Happy Staff Photos: Friendly, smiling, waving staff members being featured on your Yelp page will create a positive first impression for your Yelp page visitors, and might even discourage disgruntled customers from posting something nasty.

Offer Foursquare Check-in Rewards: Foursquare has long passed its heyday as an ultra-popular location check-in tool, but a lot of awesome folks (such as your truly) still use it to broadcast micromanaged location updates for our undying fans.

Even a small Foursquare award, like free drinks for the mayor, can get users excited. It’s also reasonable to assume that many Foursquare users are also Yelp users. After all, who is using Foursquare except for the media-obsessed foodie-photographing weirdos? Appealing to the Foursquare/Yelp user with a check-in reward might be just the push they need to write you a shining review.

Respond to Existing Yelp Reviews: It’s always a smart idea to respond to the existing Yelp reviews you do have, especially if they’re asking a specific question or voicing a concern. People like to be acknowledged, and responding to Yelp reviews creates a favorable impression for your business, and shows readers that you care about your customers.

Print Out & Display Positive Yelp Reviews: One expert technique for getting Yelp reviews is to print out and hang your existing positive Yelp review on the wall in your restaurant or business. Enlarge the reviews so that they’re easy to read, frame them, and hang them where they can easily be read by patrons waiting in line. When new customers see existing positive reviews, they’ll feel inclined to think positively of you as well and write a similarly upbeat review on Yelp.

Add a Yelp QR Code: Yelp QR codes are a simple way to make it easier for your smartphone-carrying patrons to check out your Yelp page and review you in-store!

Promote On Other Networks: Ask for Yelp reviews on Twitter, Facebook, and other social media networks. It’s best to not sound too needy though (“Pleaaazzeee say we’re super-awesome!”). Opt for something discreet like, “We’re now on Yelp and would love to hear what you think of us!” Yelp itself suggests : “ Instead of blatantly saying “Review us on Yelp,” say “Check us out on Yelp”.

Add a Yelp Link to Your Newsletter: Chances are your newsletter subscribers already think you’re pretty cool. Reminding them to write about you on Yelp is a surefire way to get some positive reviews.

Add a Yelp Website Badge: A Yelp website badge lets visitors know you are on Yelp, and all they have to do is click the badge to be taken straight to your Yelp page. It doesn’t get much easier than that

Be Awesome: If you provide excellent food, excellent service, and an excellent experience, you will get great Yelp reviews, no question about it. Be the best you can be and the glowing reviews will follow!

Offer Bribes for Reviews: Yelp is very strict in regards to their reviews policy. You absolutely cannot and should not offer a reward in exchange for a review. Even something as innocent as “half off your next meal when you review us on Yelp” is a big no-no and can get you in serious trouble with Yelp’s powers that be.

Ask for Positive Reviews: As discussed earlier, don’t ask specifically for positive reviews, just reviews in general.

Buy Yelp Reviews: We’ll be talking more about this later. Just know for now that buying Yelp reviews is not worth the trouble by a long shot.

The truth is that you can’t please everyone in life. Even great businesses get some negative reviews on Yelp from time to time. It sucks. Sometimes businesses mess up and deserve to be called out. Other times a bad review can feel completely undeserved.

What to do When You Get a Negative Yelp Review

1. Don’t Respond Immediately: Having a Yelper really bash your business can be painful, and your initial response may involve hair-pulling, obscenities, and some ALL CAPS action. Responding to one rant with another won’t do you any good – in fact, it will only multiply the damage. Instead of responding in a flurry of keystrokes, take a deep breath, brew a cup of tea, and get your mind off the review. Don’t even think about responding for at least a half a day – taking two or three days to cool down is even better.

2. Analyze the Reviewer’s Mindset: After a few days, the scathing review won’t seem quite as searing. Try to read the negative Yelp review objectively – is there any sense to what the Yelper is saying? Does the review seem worked up and emotional?

3. Public or Private Response? While public responses are good for correcting discrepancies, consider whether or not a discreet private message could remedy the situation.

4. Address the Review’s Issues in a Calm and Reasonable Manner

Yelp has a feature that allows business owners to respond to negative reviews. The key is to remain calm and take the high road. Above all, remain polite and respectful. Those who bypass step one end up responding to negative reviews in an angry, emotional state which can lead to name-calling, insults, and emotional language that makes you look as terrible and unstable as the reviewer, or more so.

Your goal in responding to the reviewer is to discredit their assessment. It might not take much to do this – Yelp readers weren’t born yesterday, and most can spot an unreasonable and baseless rant when they see one. If the negative Yelp review makes claims you can argue against, do so objectively, using facts or other customers’ experiences as a talking point. For example:

“Gretchen, we were very disappointed to hear you didn’t enjoy our cheesecake. Other customers have told us it’s their favorite of our desserts, but maybe you caught us on an off day.”

If you think the reviewer is just in their admonishment, simply apologize. Readers will appreciate your honesty and think better of you for it.

Responding in a cool and collected manner to a senseless rant makes you seem much more reasonable than the emotionally-fueled reviewer, and casts the unfavorable light on them rather than you.

5. A Touch of Humor

The make-em-laugh technique doesn’t work in every situation, but it can be great at diffusing an overtly flaming review. For example, check out this REAL review of Pigalle (this review was posted on Facebook, but same rules apply!).

Wow. I don’t have a clue as to why you would think that throwing pumpkin chunks into a cold pre baked pie shell and then covering it with a cream sauce that literally tasted like vomit. { I am very serious!} and topping it off with whipped cream that was runny would in any way be something that can be called pumpkin pie?”

Not something any business owner wants to see. Unfortunately, the owner answered back with an even more venomous reply, demonstrating a perfect example of how NOT to respond to a bad review . Instead, he should have tried something like:

Hi Sandy. Wow! That bad huh? I haven’t had the chance to sample too many varieties of vomit, so I can’t say I can really relate to your experience, but that doesn’t sound too fun. We tend to be very busy during Thanksgiving so it’s possible that one of our chefs made a mistake with that Pumpkin Pie – we’re sorry you found it so truly gag-inducing. Come by again and we’ll see if we can make it up to you with something more to your liking J

6. Offer an Olive Branch: If you think there’s any saving the situation, try to offer a symbol of peace – send a private message inviting the displeased reviewer back for a tour of the bakery or a free desert. Yelp has an update function that reviewers can use to change their initial review. Everyone likes to feel important – feeding a disgruntled user’s ego can sometimes quell the fury, and may lead them to reconsider their opinion of you.

7. Make Use of Constructive Criticism

Remember – bad reviews aren’t necessarily a bad thing. Negative reviews that are deserved and just serve as real feedback on how you can improve your business. If reviewers bring up legitimate concerns, work to address them and then let the Yelp community know you’ve made efforts to improve. Customers will appreciate this – it shows you care and are listening to their input.

8. Keep Things in Perspective: Don’t hang up your hat and cry yourself to sleep every time you find a bad review. Even great businesses get a bad review from time to time. As Yelp says:

“ Negative reviews are an unfortunate — but entirely normal — part of doing business… While it’s important to look for patterns in your reviews (the bread is stale, the same employee is repeatedly described as rude), you should take any individual perspective with a grain of salt.”

Don’t stress over every review. People can be particularly nasty online, so be prepared to thicken up your skin a bit and ignore the mindless ranters.

For more information on tricks, techniques, and examples of how to deal with a bad Yelp review, check out this article about Protecting Your Online Reputation from Trolls by John Greathouse. He offers more great tips on dealing with negative reviews and diffusing tense situations.

Haters Gonna Hate: Embracing the Negative Yelp Reviews?

Most businesses try to negate the effects of bad Yelp reviews by diffusing anger and answering concerns, but others choose to take the daredevil approach of embracing the haters.

Those have thrown in the towel simply accept that the majority of patrons despise them. For some, there is an appeal at being the outcast.

The “if you can’t beat them, join them” approach really only works with restaurants and businesses that embrace a counter-culture lifestyle and have patrons who might revel in the disapproval of others.

The Craft & Commerce Gastropub is one such establishment, offering very unusual, even bizarre spins on classic drinks. After receiving some vehement one-star reviews, Craft & Commerce decided that, rather than brood over the poor reviews, they’d have some fun with them. The owner had friends read aloud the restaurant’s worst Yelp reviews while recording them. The recordings were then played in the Craft & Commerce Gastropub’s bathroom, amusing visitors and sticking it to the Yelp man.

Despite the unique and clever approach, the bathroom recordings backfired when Craft & Commerce Gastropub got blasted with a slew of more one-star review from patrons who aspired to have their reviews featured in the bathroom.

Mocking absurd Yelp reviews has become a bit of a fad in fact – there’s even a whole YouTube channel dedicated to showing video clips of Yelp reviews read by actors.

There is some logic in going gung-ho with the one-star reviews. Some would even say one star is better than two ; a one-star establishment drives curiosity and gets people wondering why are they so incredibly terrible? What’s the story there? There’s a kind of car crash rubbernecking morbid fascination involved with one-star restaurants. Two stars is just a sub-par joint, no story or excitement there.

Can You Remove Yelp Reviews?

Sometimes. Yelp will not remove any reviews unless they are in conflict with their Terms of Service or Content Guidelines .

Some things that violate Yelp’s TOS:

Below, you’ll find some guidelines of what kids of reviews can potentially be removed from Yelp (via ReviewPush ):

If the bad Yelp reviews you want removed don’t violate Yelp’s terms, your best bet is to either publicly defend your business using the points noted earlier, or privately contact the reviewer and try to convince them to remove or update the review following a second visit. Appeal to their better nature!

Avoid self-proclaimed “Reputation Management Companies” that claim (for a fee, naturally) they can remove Yelp reviews from your Yelp page.

This is a scam – Yelp does not take bribes or financial incentives for review removals, it’s simple as that. There are also some rumors around town that those who advertise with Yelp are given the option to remove negative Yelp reviews from their business page, but this is 100% false. Yelp will not remove a review unless it is against their Terms of Service.

We’ve discussed the pros and cons of buying Twitter followers and even buying Pinterest followers online in the past, but with Yelp, the issue isn’t really up for debate – don’t do it!

Buying Yelp reviews is definitely not worth the risk. Since Yelp’s main selling point is the authenticity and trust of its reviews as compared to lesser review sites, Yelp protects its legitimacy by tooth and claw.

If you’re caught buying Yelp reviews, you could end up with this on your Yelp page, which would be a PR disaster and a half!

Now that’s a public shaming! Don’t let it happen to you.

The Yelp review filter was deigned by Yelp to help filter out fake reviews, leaving users with only real, legitimate reviews to base their consumer decisions around.

How does the filter decide what are fake Yelp reviews and what are real reviews?

Yelp reviews that are usually filtered are:

The Yelp filter gives preference to established reviewers who have reviewed multiple businesses and have fully built out profiles while filtering away reviews with questionable authenticity.

While the Yelp filter seems fine in theory, in practice it can be a mixed bag. The filter isn’t perfect, and many businesses complain that the filter removes legitimate reviews in addition to fake Yelp reviews. There’s no denying a need for such a filter system though – the Stanford-based research firm Gartner predicts that as many as 15% of reviews on social media sites could be paid-for fakes by 2014.

Filtered reviews can be found at the bottom of a Yelp business page, and can be viewed by any users who care to click.

Some filtered reviews below:

Above, you’ll see that most of the filtered reviews are from profiles with no image, no friends, little engagement, and very short, uninformative text.

Yelp takes their job as the honest review gatekeeper very seriously. Yelp conducts sting operations to find businesses paying for reviews, and in Business Week’s test , Yelp was the only review site out of seven others to successfully detect and filter each and every fake consumer review presented .

Yelp’s automated review filter system filters around 20% of the more than 39 million reviews. That’s a hefty chunk of reviews, and when every star counts, it’s no wonder businesses are left feeling apprehensive.

It may not be entirely fair, but that’s the cost of protecting consumers. As we’ve seen from Google’s Panda algorithm, even filters with the best of intentions can end up hurting the innocent. Dolphins get trapped in tuna traps, and birds get hit by windmills; such is life.

Of course more legitimate, real reviews make it past the Yelp filter than those that do not. Trustworthy and useful content should come out ahead.

There are a few steps you can take to better your chances of having a review get through the dreaded Yelp filter. Business can make efforts to engage the review and reviewer by:

If you’re a user who wants to avoid having your reviews hit the Yelp filter, make efforts to:

Don’t Fear the Yelp – Embrace it!

I know we’ve talked a lot today about some of the scarier aspects of Yelp with its raging customers rants and threatening filters, but Yelp really is a pretty neat community that’s just trying to help consumers make smart decisions in regards to local biz.

Don’t be afraid – most Yelp reviews are great! Yelp did a study in 2011, and found that nearly 40% of reviews posted on Yelp are 5 star reviews!

For the most part, Yelpers are users who want to give small local businesses credit where it is truly due.

As long as you operate a great business that gives folks a reason to smile and manage your bad reviews with grace and poise, you’ll find Yelp can do amazing things for your business!

Meet The Author

Megan marrs.

Megan Marrs is a veteran content marketer who harbors a love for writing, watercolors, oxford commas, and dogs of all shapes and sizes. When she’s not typing out blog posts or crafting killer social media campaigns, you can find her lounging in a hammock with an epic fantasy novel.

See other posts by Megan Marrs

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If I could give lower than one

If I could give lower than one, I would they literally steal money from you and then decide which reviews they’re going to put up. If they don’t think that the review is what it should be they’ll take it down,If it’s a positive review. They will not take down negative reviews no matter what you try and do or what you try and tell them total 100% rip off was with him for one week and they stole $200 from us don’t use yelp!!!!!

Date of experience : March 04, 2023

Our 2022 Transparency Report has landed

Yelp metaphorically rapes the….

Yelp metaphorically rapes the businesses it lists on its site. They push a free ad for 30 days. When I went to cancel the ad because it brought zero business to our store, Yelp locked me out of my account - nearly two weeks later, we still have no access and no one has responded to my requests for access to my account. After several phone calls, live chats, and emails, we were able to cancel the ads, but they refused to refund any charges despite having a paper trail showing that we made every effort possible to timely cancel the ad (they didn't even bother to ask for proof). They offered zero explanation excepting that they'd carefully thought through their policies.

Date of experience : February 23, 2023

Yelp is corrupt Yelp took down one of…

Yelp is corrupt Yelp took down one of my reviews because I said that a shop owner was no better than child molester as the shop owners continue to rip people off stealing from them. They took my freedom of speech.

Date of experience : February 03, 2023

Kentucky Fried Chicken on Big Bend St. Louis, Missouri Road

Where do I begin. The food was horribly prepared, no ice and hair was on one of the pieces of chicken. To make matters worse the bathroom was nasty. When trying to return the food we were told that is how it prepared..The whole place had a dirty haze like it hasn't been cleaned. Also, workers were not in work attire.. They looked like they rolled out of bed. Has the quality of service gone down this bad. We left the establishment hungry and disappointed 😞

CAN'T EDIT REVIEW WITHOUT PROBLEMS

I like Yelp! overall, but the lack of customer service is abysmal. You can't contact anyone with a question that isn't answered via their "stock" answers. Here's the problem: Yelp! lets users edit reviews. Problem is, when you "edit" your review, you end up creating a second, NEW review. The original one is still there. If you try to delete the original, so that only the updated version can be seen, either the REVISED review will disappear, or BOTH will disappear. Have had this happen twice now.

Date of experience : March 02, 2023

After 2 months of advertising… I went…

After 2 months of advertising… I went though about $600 and for that I got one $50 job. For a platform that is supposed to lend itself to the new generation of tech, the ap has all kind of program errors and is no where near user friendly. There seems to be no cap on the money one can lose with no explanation. The “success”team is unprofessional and does not know their own system. I was taken…this scam.

Date of experience : March 03, 2023

Do not use Yelp

Do not use Yelp. They are an absolute nightmare to work with. I was simply trying to cancel the business account and it took me an hour and four calls of being dropped and hung up on or sitting on hold. I cannot understand the young man who I’m speaking to. They’re asking me for personal information that I know they have on file. And trying to sell me new services. This organization is the pits.

Yelp keeps deleting genuine reviews

Yelp keeps deleting genuine reviews. Yelp doesn’t let businesses to ask customer if they can leave a honest review on yelp. When call yelp for explanation, they give have attitude why you called us wasting our time. Come on! You are supposed to answer your audiences questions! In any company, when amazon the inventor of review system and the most strict company on review policies does let businesses to email customers asking for reviews. Yelp is a ridiculous company.

Date of experience : February 28, 2023

YELP manipulates their reviews

YELP manipulates their reviews. Leave a review somewhere else and all someone needs to do is report it and the review is removed from Yelp. As a result of a tree falling through my camper at an RV site, I left a review saying I would be compensated and the company's lawyers promised to compensate me. The damages they wanted me to pay out of pocket were almost $5000, which I never received reimbursement for. In fact, I even showed the pictures on Yelp and my review was removed. I never said anything dishonest, provocative or disrespectful, I only reported the truth and my review was deleted.

Date of experience : February 20, 2023

Sophisticated and well planned scamming website.

I come from a service industry and usually dont write bad reviews. But this is one of the special cases. They have designed this whole credit promotion scam to lure in the businesses and bill them way over the amount they were promised. They will give you some credit and in the end they will charge you for so many things. If you call them back to know the reason or get the charges waived of for the services you didn't subscribe to, their customer service is Pathetic, arrogant and rude. I would strongly advise everyone to stay away from yelp. Neither the customers are searching anything on yelp nor its a good platform. I was billed back to back for 2 months even after cancelling all the services which I didn't even know I had. I hope this helps someone in the future.

Yelp is not trustworthy

Yelp is not trustworthy. They do not allow honest opinions or experiences. I had two horrible experiences with Tjmaxx in Portland, a rental company in Utah. I wanted to warn people of these terrible business dealings. Yelp made sure to flag me. I did nothing wrong but spoke the truth and I was flagged—no bad words or threats. Yelp is another company that lies and cheats.

I have been misled by Yelp advertising…

I have been misled by Yelp advertising people 3 times in the last few years. They were supposed to give me a $300 credit and the ad rep said if I set my budget to $20/day ($600/month), then a $300 credit would apply, reducing it to $300. Their misleading upgrade package adds another $120. Instead of a $420 bill, they charged me $715! The billing person said I should have set my budget at $300 and they add another $300. Very misleading. Do not trust them!

Date of experience : March 01, 2023

Triple o in Vernon was disgusting

Triple o in Vernon was disgusting. It was obviously leftovers from lunchtime. We were there at suppertime.

" UNPLUGGED" BY Ella's

I went yesterday to Ella's Gas Plymouth, Mass for an inspection sticker. After literally being in the shop for a minute the owner came to me to say I had a driver's side headlight bulb out and it would be an additional $35 dollar. I knew this light was working when the car entered the shop. I refused the service got my registration and money back. Drove to the dealership to get my sticker. I ask them to check my driver headlight and they did confirm it had been unplugged!!!! and the bulb was fine!!.. Shady business stay clear of them!!! Ella's Gas horrible

Date of experience : February 27, 2023

Bad Painter Rally Painting

I hired him to paint my bedroom ceiling for $300, he did a very sloppy job—where he cut in he did not use painters tape and it bled onto wall color and did not caulk around gaps and ceiling fan He claimed he did 2 coats but only 1coat was applied He also dropped paint on my treadmill and my carpeted floor. Even the wood trim around my window that he painted was not done properly and he went over old caulk that needed to be replaced. We discussed the fan prior to painting and he became upset and wouldn’t listen to what I was explaining. He vacuumed a portion of the carpet with a hand held vacuum and then he spit on his rag to wipe off the paint he splattered on my carpet—which is still there This was during Covid and he spit on a cloth right in front of me. When he came back into the house after going to his van -he brought in red paint on the cuff of his pants and it transferred to my carpet which also needed to be cleaned which he never did! I highly recommend that you do not use him to do any kind of work at your home or office.

Date of experience : February 22, 2023

This is freaking highway robbery

This is freaking highway robbery. Yelp is a complete rip off for what they charge. DO NOT create a yelp account-they charge you $11/day for WHAT???

mother f-er

Don't trust them file a complaint with your bank and the Better Business Bureau don't let them get a way with it get your money back we have the power to crush them

Awful service with many hidden…

Awful service with many hidden pitfalls. We tried a free trial month for having our business advertised on Yelp (the return on investment was 0, by the way) and before the trial ended we went to our account and canceled the advertising. 3 MONTHS later we noticed that the corporate credit card was charged more than $700 from Yelp, while we received no invoice or notifications from them for this whole period. When we finally got a hold of their reps, they told us that we were supposed to go somewhere else and cancel ADDITIONAL services, not just the trial account to stop advertising, and now there is nothing they can do about it. It very much seems like a shady way to profit from misinformation and gaps in communication. Would never use it again.

Yelp Untrustworthy business practices. No integrity, unprofessional

I am a business owner and I was a little hesitant to add my credit card info. They offered a free trial introduction service & then as long as you cancelled prior there is no fee. So I did cancel but noticed a pending charge, I logged into my account & the intro service was still on my account so I canceled again! It took 2 hrs just to get through customer service, a rep requested a copy of an email of my cancelation which I expressed I never received an email not the both times I canceled. So she said well it's a valid charge & I cannot help you! She was rude, unprofessional & hung up on me. I'm glad this happened now because Yelp as a business has no integrity & unfair cheating practices, Yelp is untrustworthy & will only take you for a headache ride. Customer service is rude, it took literally 2hrs to get through. I warn all business owners to beware of YELP, it's not a liable trustworthy company to conduct your business, nor advertise they lie & dont conduct themselvesas a professional business that offers no support. I am a small business owner and clients is whats important and how you communicate with your clients is very important. Yelp did neither & very unprofessional manner. I wish I could give them 0 stars but cannot! Be ware of Yelp for posting your business & trapping you with fees!

I can’t even give date of experience as…it is still pending resolution

I can’t even give date of experience as the maddening process to speak with one person who has accurate information has taken over 2 months, in which time I’ve been charged multiple times for service I wanted canceled. They pester until you agree to entertain and then completely disappear once they have baited you. Horribly unprofessional and inaccessible for a company in the business of improving businesses.

Date of experience : January 19, 2023

How to Put Yelp Reviews on Facebook

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Yelp lets you rate and write reviews of businesses, organizations and other entities and post them to your Yelp profile for other users to read. You can also share your Yelp reviews with your Facebook friends by authorizing Yelp to access your Facebook information. After you have authorized Yelp, all of your future reviews will automatically post to your Facebook wall. In addition, you can share individual Yelp reviews, whether they are yours or someone else's.

Putting All of Your Own Reviews on Facebook

Log in to your Yelp account, click your username in the upper right corner and click "Account Settings" in the drop-down menu below. This displays your general Yelp settings.

Click the "Change Settings" link in the "External Services" section on the left side of the screen. This displays the "External Services Settings" page.

Click the "Connect to Facebook" button in the "Yelp and Facebook" section of the "External Services Settings" page. This opens a Facebook window.

Type your Facebook email address and password in their respective boxes and click "Log In" if you are not already signed in to your Facebook account.

Click the "Allow" button in the Facebook window to give Yelp access to your Facebook account. This returns you to the Yelp "External Services Settings" page.

Click to select or deselect the box labeled "Use Facebook Photo as Yelp Photo," then click the "Finish" button. Yelp will now post all of your future Yelp reviews to your Facebook Wall.

Putting Anyone's Individual Yelp Reviews on Facebook

Click the "Send to a Friend" link while viewing any review on Yelp. A "Send to Friends" window opens. You do not need to be signed in to a Yelp account.

Click the "Facebook" link at the bottom of the "Send to Friends" window. A Facebook window opens.

Type your Facebook user email address and password in the Facebook window and click "Log In" if you are not already signed in to your Facebook account.

Type something in the "Write Something" box if you want to comment on the Yelp review before posting it, and then click the "Share Link" button at the bottom of the Facebook window.

Yelp: FAQ: How Do I Publish My Reviews to Facebook or Twitter?

Will Conley's writing has appeared in print and online since 1999. Publication venues include Salon.com, SlashGear.com, National Journal, Art New England, Pulse of the Twin Cities, Minnesota Daily and ThisBlogRules.com. Will studied journalism at the University of Minnesota. He is working on four fiction and nonfiction books.

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How to Post a Review on Yelp to Help Other Users
How to Post a Review on Yelp to Help Other Users
How to Post a Review on Yelp to Help Other Users
How to Post a Review on Yelp
How to Post a Review on Yelp to Help Other Users
How to Post a Review on Yelp to Help Other Users

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COMMENTS

Write a Review
Review anything from your favorite patio spot to your local flower shop. ... Keep on using Yelp and we'll have some more for you soon.
How do I write a review?
Once you've located the business page, it's simple: click or tap Write a Review and you'll be led through the remaining steps to finish. Please note that if you
Posting Reviews & Tips
Posting Reviews & Tips. How to share your experiences with the world about great local businesses in your neighborhood. How do I draft a review to post
How to Write a Yelp Review on Desktop or Mobile
1. Launch the Yelp app on your iPhone or Android device. 2. Tap on "Me" at the bottom of the screen to access your profile.
How to Post a Review on Yelp
How to write a review on Yelp · Go to www.yelp.com in your web browser and log in. · In order to review a business, you'll need to find its page
The Complete Guide to Yelp Reviews: Getting, Removing & More
Yelp has been one of the most popular Internet rating and review sites ... Post a “Find us on Yelp” Sign: Yelp out your restaurant or local
How to Write a Review on Yelp!
In this video, I show you how to write a review on Yelp! But be careful! Half of Yelp! reviews are not "recommended" and are hidden from
How to Leave a Review for a Local Business on Yelp
http://bit.ly/LocalBusinessReviews - Leaving a review of a local ... how to write a review on Yelp in this Internet marketing video.
Read Customer Service Reviews of www.yelp.com
Join the 4425 people who've already reviewed Yelp. ... Write a review. Company activitySee all. Claimed profile. Hasn't replied to negative reviews.
How to Put Yelp Reviews on Facebook
Yelp lets you rate and write reviews of businesses, organizations and other entities and post them to your Yelp profile for other users to read.