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Troubleshoot Hyperlinks
You can add hyperlinks to your PowerPoint presentation. These links will be active in a web presentation that you publish with iSpring. However, some hyperlinks may not work due to peculiarities of the conversion. Usually, this can be easily resolved if you follow suggestions within this article.
Before we drill down, here is some general troubleshooting information:
- Hyperlinks don’t work in Flash content on local computer due to Global FlashPlayer security restrictions (it only happens when an .swf file is launched fr om the local destination, e.g., c:\ drive).
- Some PPT objects are converted to a raster format, so hyperlink information is lost. It happens with SmartArt objects and stylized text . See the specific paragraph in this article.
- If you publish to a video format .mp4 with iSpring, hyperlinks, as well as other interactivities won’t work. Later, after you upload this video to YouTube, you create and edit annotations that also includes adding hyperlinks.
In this article
Links in web presentation, absolute and relative paths, how to make relative hyperlinks work, what objects may have hyperlink, hyperlink on a stylized text, hyperlink on a smartart object, advanced hyperlink techniques: hotspot area.
There are two main hyperlink types that may be used in web presentations.
Internal hyperlink

What you can do with internal links:
- Link slides within a presentation to connect different topics or chapters.
- Create a table of contents, which is very useful for courses with a complex structure.
- Create a custom player in your presentation that will provide navigation.
External hyperlink

What you can do with external links:
- Open an existing webpage in the same or new browser window.
- Open a file that’s placed on the Web or at the local destination.
Note: All hyperlinks will be opened in a new browser window by default, but you can change that setting via the Resources button on the iSpring toolbar. The other options are to open a link in the same window or in a parent window. We don’t recommend that you sel ect The same window because it will interrupt the presentation’s playback, and your users will have to navigate back in their browsers to continue the presentation.
The other hyperlink types, Create New Document and E-mail Address won’t work in a web browser. You can only use them in PowerPoint.
An absolute path shows a full-length address to access an HTML web page or file on the Internet. This link will work from any place on the Internet.
- https://www.ispringsolutions.com/
- A relative path is a short path to a file that is located in the same folder structure that you are viewing at the moment. This link will for both, local computers and a website that hosts these linked folders.
- index.html (file is located in the same folder)
- /data/img01.png (file is located in a subfolder)
- ../index.html (file is located in a parent folder)
When you create a presentation or a learning course with iSpring, we recommend that you use absolute hyperlinks to web pages or files that are already placed on the Internet.
If you want to add some files (documents) that will go with the presentation, use the iSpring Resources option instead of relative paths. The iSpring conversion engine will keep embedded files organized in a data folder and automatically handle file addressing.
If you have local documents linked with your PowerPoint presentation that you open during a slideshow, these links might not work after you publish the presentation with iSpring for the Web.

In the converted presentation, when you point the mouse to a hyperlink, it will show you an absolute path to the file instead of a short relative path (the bottom tooltip in your browser).

The reason why your links seem to be absolute is just because web browsers render bottom tooltips for relative paths this way. iSpring doesn’t change your relative links.
To demonstrate that, create a test HTML file “my-html-sample.html” with a relative path and save this file in the same folder as your PowerPoint file.

Open it in a web browser, point your mouse on the hyperlink, and it will still show you the full path. If you click on that, the link will open the .pdf file.

The reason why your relative links don’t work in the converted presentation is because iSpring publishes your web presentation to a subfolder, so it is placed one level below. Therefore, the hyperlinked file cannot be found.

The same rule applies to the Internet destinations with the only difference that forward slash is used to separate directories there.
If you don’t want to change paths for all local hyperlinks in your presentation, you can copy the linked document to the web presentation folder so it will reside in the same directory as your index.html file.
You can assign hyperlinks in PowerPoint to various objects, from text to SmartArt. However, conversion to a Web format makes some links inactive.
Here is a list of links on objects that may be freely used in a web presentation:
If you assign a link to text that has a style applied to it (shadow, reflection, 3d, etc.), the iSpring conversion engine will save this piece of text as a raster image, and therefore the hyperlink won’t work in a Flash or HTML5 version of your presentation.

After conversion, we can see the same text appear as a picture with no hyperlink data. When you point the mouse over the text, it doesn’t change to a hand, and when you click on it, nothing happens.

Workaround #1: Save as a picture
- Right-click on the frame of a text box that contains stylized text and select Save as Picture.
- Save it on your computer (e.g., on the Desktop) to .png format (default).
- Ins ert the .png picture on the same slide via the PowerPoint INSERT > Pictures option.
- Move the picture to the original text’s place. In case you want to change the text later, you can move the original text over the slide border.
- Assign a hyperlink to the picture.
Workaround #2: Add a hotspot area over the text
You can add a SmartArt object to your presentation and assign a hyperlink to its elements in PowerPoint. However, iSpring renders a SmartArt as a single picture. Therefore, links won’t be active after conversion to Flash or HTML5.
Workaround #2: Create transparent hyperlink areas
Note: If you apply animations to SmartArt elements, they also won’t be reproduced. Apply the second workaround and convert your SmartArt to Shapes. Then, animate them individually.
You can’t assign hyperlinks to some objects in PowerPoint (e.g., video objects). Also, because some objects (e.g., stylized text, SmartArt) are saved in raster format after conversion with iSpring, hyperlinks may be lost.
When you design a touchscreen app in PowerPoint, some small elements may be hard to click. In this case you may want to enlarge the active hyperlink area over the visual element.
All these cases can be resolved by applying an advanced technique: adding hotspot areas on your slides that will overlap objects.
To create a transparent hyperlink area
Select the INSERT tab on the PowerPoint toolbar.
Click Shapes.

- 3 Select a rectangle or another form that matches the object (that should be hyperlinked).

- 5 Right-click on the shape and select Hyperlink.
- 6 Add an internal or external hyperlink and click OK.

- 8 Do the same with the border. Outline > No Outline.

...or in the Format Shape sidebar when you right-click on the shape and sele ct Format Shape.

Note: A hyperlinked area will overlap the objects and their controls on the layers below. For example, if you insert an invisible hyperlink over a video, you can’t click on it to start or stop playback. Instead, you will be redirected to the website or a slide corresponding with the hyperlink. To resolve this issue, se t the video to play automatically.
Find and arrange transparent shapes

Once found, delete it or send it to the back of the slide (right-click, Send to Back > Send Backward ).

Flash Player global security on local computers
Q: I publish my PPT presentation using the Desktop (Flash) mode and launch it on my computer. For some reason, hyperlinks to a website don’t work. When I upload my presentation to the Internet , the hyperlinks work fine.
A: All hyperlinks in Flash .swf files that you launch fr om your computer are blocked due to the Adobe Flash Player global security settings. If you want to test hyperlinks on your local computer, go to the Flash Player settings and add a trusted location (such as a folder on your hard drive wh ere you publish presentations).
Q: I sent an .swf Flash presentation to my colleague via email and he can’t open any hyperlinks that should point to my website.
A: Adobe Flash Player global security settings are applied to all local destinations, even if you send it to a different computer. Your colleague has to adjust the security settings. The best solution is to share a Flash file on the Internet and send a link to access it. Also, you can publish to Mobile (HTML5) , check Zip output and send via email. HTML5 presentations aren’t bound by Adobe’s restrictions.
Inactive hyperlinks
Q: After I publish a presentation to a Web format, a hyperlink text is underlined. However, when I point my mouse on this text, the mouse pointer doesn’t change to a hand. When I click on it, nothing happens.
A: It seems that you applied a style to the text (shadow, 3d effect, etc.), and it was converted to a raster image and lost hyperlink data. Resolution: Remove the effect applied to your text to make it work. If you want to keep the text style, save it as a picture or add a hyperlink area over this text.
Q: I have some Smart Arts in my web presentation and none of the hyperlinks work on them.
A: A SmartArt object is always saved as a picture when you publish your presentation. That’s why, the hyperlinks applied to the elements on your SmartArt were lost after conversion. Resolution: Add a hotspot area with a hyperlink over the elements in PowerPoint before you publish.
Q: I don’t have any effects applied to a shape or its text, and still the hyperlink doesn’t work.
A: Probably some transparent object is overlapping the area with the hyperlink. Turn on the Selection Pane in PowerPoint to find this object.
Linked documents
Q: I added links to some documents located on my computer. When I send this presentation via email, documents can’t be opened by these links.
A: Hyperlinks with local paths work only on the local computer and don’t include these files in the presentation’s data folder. Use the Resources tool on the iSpring toolbar to keep your documents inside your presentation folder.
Q: I have local documents linked with my PowerPoint presentation. After conversion none of them work and URLs for my hyperlinks were changed (they all became absolute and start with file:/// prefix). If I click on that it tells me that the page is not found.
A: Please read the paragraph “How to make relative hyperlinks work” in this article.
If you still have any questions, please ask them in our Community Forum .
Related Articles
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- How to add a scrollable text box to your online presentation
- Rename Control Buttons in the Presentation Player
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- If you’ve created a PowerPoint presentation and you’re looking to put it in front of an audience, import it into your Visme dashboard.
- Hover over the project in your dashboard and click the Edit Project button to start editing your PowerPoint for the web.
- Make any changes you want to with Visme’s presentation features, like adding stock photos or icons and creating new slides.
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Absolutely! Publish your presentation or generate a private link that you can access in a web browser or send to colleagues to view.
Visme has dozens of presentation features that are just waiting to spice up your boring PowerPoint presentation! Find stock photos, customizable icons, slide layouts, data widgets, charts and graphs, and so much more.
Of course. Each plan comes with a different amount of storage available so you can choose a plan based on the number of PowerPoint presentations you need to import.
Yes, you can add slides from Visme’s premade presentation templates and themes. Find the slide you need, save it to your slide library, open up your PowerPoint and add your new slide.

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Link or embed a PowerPoint slide in a Word document
When you want to create a dynamic link between the content of your document and the content in a PowerPoint presentation, insert the content as an object . Unlike when you paste content (such as by pressing Ctrl+V), when you insert it as a linked or embedded object, you can still work with the content in the original program where it was created.
If you insert the slide into the document as a PowerPoint object, Word runs PowerPoint when you double-click the slide, and you can use PowerPoint commands to work with the slide.
When you insert an entire PowerPoint presentation as an object, the document displays only one slide. To display different slides, double-click the PowerPoint object, and then press Enter to run the slide show.
Insert a linked object or embedded object
You can link or embed one or more slides, or you can embed an entire presentation. When you embed a PowerPoint presentation object in your document, Word runs the PowerPoint slide show when you double-click the presentation object in the document. You cannot edit the presentation within the document. The presentation object can be embedded only, not linked.
Open both the Word document and the PowerPoint presentation that contains the slides that you want to create a linked object or embedded object from.
Switch to PowerPoint, and then select the entire presentation or the slides that you want.
Note: To select slides, in Slide Sorter view, click the slide that you want. To select a range of slides, hold down Shift while you click the first and the last slides of the range. To select multiple slides that are not next to each other, hold down Ctrl while you click the slides that you want.
Press Ctrl+C.
Switch to the Word document, and then click where you want the information to appear.
On the Home tab, in the Clipboard group, click the arrow under Paste , and then click Paste Special .
In the As list, select Microsoft PowerPoint Presentation object or Microsoft PowerPoint Slide object .
Select Paste to insert an embedded object, or select Paste link to insert a link to the object, and then click OK .
Alternatively, you can insert a link to the object as follows.
On the Insert tab, in the Text group, click the arrow next to Object , and then select Object .
Click the Create from File tab, and browse to the location of your presentation.
Select Link to file or Display as icon , and then click OK .
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Update linked objects
By default, linked objects are updated automatically. This means that Word updates the linked information every time you open the Word file or any time the source PowerPoint file changes while the Word file is open. However, you can change the settings for individual linked objects so that the linked object is not updated or so that it is updated only when the reader of your document chooses to manually update it.
You can also prevent Word from automatically updating links in all the documents that you open. You can do this as a security measure, to prevent updating documents with files that are potentially from an untrusted source.
Important: When you open a document that contains linked objects, Word prompts you to update the document with data from the linked files. If you suspect that the linked files may be from an untrusted source, click No in this message.
In addition, you can permanently break the connection between a linked object and its source PowerPoint file. When the connection is broken, you can no longer edit the object in the document; it becomes a picture of the PowerPoint content.
Manually update a linked object
Right-click the linked object, click Linked Slide Object or Linked Presentation Object , and then click Links .
Click the link that you want to update manually, and then under Update method for selected link , click Manual update .
Prevent a linked object from being updated
Click the link that you want to prevent from being updated, and then under Update method for selected link , select the Locked check box.
Note: To unlock the link, clear the Locked check box.
Prevent Word from automatically updating links in all documents
On the File tab, click Options ..
Click Advanced , and then scroll down to General .
Clear the Update automatic links at open check box.
Break the connection between a linked object and its source
Click the link that you want to disconnect, and then click Break Link .
Change linked or embedded objects
Right-click the linked object, and then click Linked Slide Object or Linked Presentation Object .
Click Open or Open Link , depending on whether the object is embedded or linked, and then make the changes that you want.
If the object is embedded, the changes are only in the copy that is in the document. If the object is linked, the changes are made to the source file.
In the As list, select Microsoft Office PowerPoint object .
Click Paste to insert an embedded object, or click Paste link to insert a link to the object.
Click the link that you want to update manually, and then under Update method for selected link , click Manual update . Or press CTRL+SHIFT+F7.
Click the link that you want to prevent from being updated, and then under Update method for selected link , select the Locked check box. Or press F11.
Note: To unlock the link, click the linked object, and then press Ctrl+Shift+F11.
Click the link that you want to disconnect, and then click Break Link . Or press CTRL+SHIFT+F9.
Right-click the object, and then click Linked Presentation Object or Slide Object .
The differences between linked objects and embedded objects
The main differences between linked objects and embedded objects are where the data is stored and how you update the data after you place it in the destination file.
You place either a link to the object or a copy of the object in the document. You can insert content this way from any program that supports the technology of linking and embedding objects (object linking and embedding, or OLE).
For example, a monthly status report may contain information that is separately maintained in a PowerPoint slide. If you link the report to the slide, the data in the report can be updated whenever the source file is updated. If you embed the slide in the report, your report contains a static copy of the data.
1. Embedded object
2. Linked object
3. Source file
When an object is linked, information can be updated if the source file is modified. Linked data is stored in the source file. The Word file, or destination file, stores only the location of the source file, and it displays a representation of the linked data. Use linked objects if file size is a consideration.
Linking is also useful when you want to include information that is maintained independently, such as data collected by a different department, and when you need to keep that information up-to-date in a Word document.
When you embed a PowerPoint object, information in the Word file doesn't change if you modify the source PowerPoint file. Embedded objects become part of the Word file and, after they are inserted, they are no longer part of the source file.
Because the information is totally contained in one Word document, embedding is useful when you don't want the information to reflect changes in the source file, or when you don't want the document recipients to be concerned with updating the linked information.

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