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Parasocial interaction: a review of the literature and a model for future research.

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This paper considers the phenomenon of parasocial interaction (PSI) used by media researchers to describe the relationship between media users and media figures (from celebrities to fictional characters). Although the concept has been used consistently across the past two decades in media research, it is argued here that it has not been sufficiently developed at a theoretical level to be taken up by psychologists. A number of key issues have not been addressed: firstly, how PSI might, as its originators put it, be "integrated into the matrix of usual social activity" (Horton & Wohl, 1956); secondly, how PSI might vary according to different types of media figure; and thirdly, what processes over time and media use bind user and figure into a "parasocial relationship." In this paper the existing literature on PSI is extensively reviewed, and an original model of PSI is developed for use in future social psychological research, which places PSI within the realm of ordinary social interaction and suggests ways in which different media use and different types of media figure interact to produce different styles of relationship. Finally, some applications of more detailed research into PSI are suggested.

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Parasocial Interaction: A Review of the Literature and a Model for Future Research

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Parasocial Relationships

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What Is a Parasocial Relationship?

Cynthia Vinney, PhD is an expert in media psychology and a published scholar whose work has been published in peer-reviewed psychology journals.

parasocial interaction a review of the literature and a model for future research

Ivy Kwong, LMFT, is a psychotherapist specializing in relationships, love and intimacy, trauma and codependency, and AAPI mental health.  

parasocial interaction a review of the literature and a model for future research

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Types of Parasocial Relationships

Are parasocial relationships healthy.

A Word From Verywell

A parasocial relationship is a one-sided relationship that a media user engages in with a media persona.

Media users can form parasocial relationships with celebrities, live-action fictional characters, social media influencers, animated characters, and any other figure they encounter through media, including movies, TV shows, podcasts, radio talk shows, or social media platforms, such as Twitter, Instagram, or TikTok.

While the research on parasocial relationships typically focuses on friendship -like bonds between a media user and a favored media persona, media users may also form negative parasocial relationships and even romantic parasocial relationships with different media figures.

History of Parasocial Relationships

Donald Horton and R. Richard Wohl originated the concept of parasocial relationships in 1956, when they published their seminal article "Mass Communication and Para-Social Interaction: Observations on Intimacy at a Distance" in the journal Psychiatry .

Parasocial relationships can exist in a number of different forms. Oftentimes, these different forms may represent different stages of this type of relationship:

Parasocial Interactions

Parsocial interactions are defined as the approximation of "conversational give and take" between a media user and media persona. Unlike parasocial relationships, which extend beyond a single media interaction and psychologically operate much like a real-life relationship , parasocial interactions take place exclusively while interacting with a persona via media and psychologically resemble real-life face-to-face interactions.

For example, if you feel like you're one of the gang while watching the characters from Friends spend time together at the Central Perk, you're experiencing a parasocial interaction. If you continue to think about Rachel, Chandler, Monica, or one of the other members of the group after you've finished the episode, maybe even reference their behavior on the show as if they are someone you know, you've formed a parasocial relationship with that Friends character.

Parasocial Interactions vs. Parasocial Relationships

Despite the differences between these concepts, scholars often used the ideas of parasocial interactions and parasocial relationships interchangeably, leading to confusion in the research literature. More recently, however, scholars have concluded that although parasocial interaction and parasocial relationships are related, they are distinct concepts.

Parasocial Attachments

In addition, the concept of parasocial connections has been extended by media psychologist Gayle Stever to include parasocial attachments. Based on the theory of attachment originated by Bowlby, which describes the deep bonds formed between caregivers and children as well as between romantic partners, parasocial attachment happens when a media "persona becomes a source of comfort, felt security, and safe haven."

Like parasocial interactions and relationships, parasocial attachments function similarly to attachments in real-life and, therefore, an important component of parasocial attachments is proximity seeking.

However, instead of direct interaction, the proximity in parasocial attachments is achieved through mediated means, such as watching and rewatching particular fictional characters in a movie or TV show or keeping up with media personalities' social media accounts.

Parasocial relationships can impact people in several ways. Some of these influences can be negative, but there can actually be some benefits to this type of relationship

Potential Drawbacks

In a recent review of the literature, Researchers have found, for example, that having a parasocial relationship with a media personality can influence an individual's:

This influence may be positive or negative depending on whether the parasocial relationship with the media figure is positive or negative.

Potential Advantages

Parasocial relationships can certainly have drawbacks, but they may also have some benefits as well. Some of the positive effects include:

Parasocial relationships have drawbacks and some benefits. Some people may be influenced by media personalities in negative ways. However, these relationships can also increase the sense of belonging, increase social connections, and help people cope with a long period of limited social contact .

How Do Parasocial Relationships Form?

Like in-person relationships, parasocial relationships start when someone meets and gets acquainted with a media persona. This initial parasocial interaction might involve seeing the individual on a tv show or movie, following them on social media, or even interacting with them online or in real life.

If the persona makes an impression that causes the individual to think about them beyond the interaction, parasocial interactions can lead to a parasocial relationship. In turn, parasocial relationships can be strengthened by further parasocial interactions, sometimes leading to parasocial attachment.

Moreover, if the parasocial relationship ends, either because the media figure dies, the show or movie series they appear in ends, or the media user decides they no longer wish to engage with the media persona, the media user can go through a parasocial breakup.

Research has found that people respond to the loss of a parasocial relationship in ways that are similar to the loss of a social relationship. For example, when the TV show Friends ended, those with the strongest parasocial relationships with one of the characters expressed the most distress.

Why Do We Form Parasocial Relationships?

It may seem strange that people form parasocial relationships despite their lack of reciprocity, but it's important to remember that humans are evolutionarily wired to make social connections. Media is a relatively recent development in human history and hasn't yet had an outsized impact on our evolution, Instead, the social characteristics we've evolved to ensure we form interpersonal relationships have been extended to media use.

In particular, humans tend to pay special attention to other humans' faces and voices. For centuries, the only faces and voices we regularly encountered were those of the people in our daily lives. That changed starting in the early 20 th century with the advent of radio and movies, and by the time television became widely available, the number of faces and voices one could become familiar with through media had grown exponentially.

However, our brains never evolved to distinguish between people we see and hear through media and those we see and hear in our real lives. Therefore, we process and respond to these encounters similarly, leading to parasocial phenomena in all its forms.

While psychological research has sometimes attempted to pathologize parasocial relationships, most scholars now agree that engaging in parasocial connections is normal. It is something that a majority of people experience.

It is also important to note that most people know that their relationships with media figures are not real. However, this knowledge doesn't prevent them from reacting as if they were.

Does Social Media Change Parasocial Relationships?

To date, the majority of studies on parasocial phenomena has focused on film and TV, while new media has been the focus of less than one-fifth of the investigations.

Nonetheless, new media, and especially social media has surely changed the nature of parasocial relationships. Of particular interest is whether the ability to directly communicate and possibly be contacted by a media figure online might make parasocial relationships more social. For example, if a fan exchanges direct messages with their favorite actor via Twitter, the relationship takes on a social dimension.

The Social-Parasocial Continuum

As a result, researchers have proposed that parasocial and social relationships should be seen as operating along a continuum.

This can take the form of meeting a pop star after their concert or running into an actor while out shopping in Hollywood. However, the rise of social media has increased the likelihood that fans can gain access to their favorite celebrities online.

For example, when a media user responds to a post by their favorite performer on Twitter, the performer may acknowledge them by liking or re-tweeting their message. Scholars have proposed that in these circumstances the relationship between fan and performer should still be considered parasocial because despite the social recognition by the media figure, the media user still lacks direct access to them.

Parasocial relationships exist on a spectrum with other social relationships, and social media has played a role in how these relationships are formed and maintained. Following a favorite media figure on social media can deepen a parasocial relationship.

While more research on parasocial relationships is needed, evidence suggests that these relationships can have downsides and potential benefits. Researchers believe that these relationships are normal and fairly common, but you should talk to a professional if your thoughts and behaviors about a media figure are causing distress or interfering with your ability to function normally.

Liebers N, Schramm H. Parasocial Interactions and Relationships with Media Characters–An Inventory of 60 Years of Research .  Communication Research Trends . 2019;38(2):4-31.

Horton D, Wohl RR. Mass Communication and Para-Social Interaction: Observations on Intimacy at a Distance .  Psychiatry . 1956;19(3):215-229. doi:10.1080/00332747.1956.11023049

Giles DC. Parasocial Interaction: A Review of the Literature and a Model for Future Research .  Media Psychol . 2002;4(3):279-305. doi:10.1207/s1532785xmep0403_04

Dibble JL, Hartmann T, Rosaen SF. Parasocial Interaction and Parasocial Relationship: Conceptual Clarification and a Critical Assessment of Measures .  Hum Commun Res . 2015;42(1):21-44. doi:10.1111/hcre.12063

Stever GS. Processes of Audience Involvement. In: Stever GS, Giles DC, Cohen JD, Myers ME.  Understanding Media Psychology . 1st ed. New York: Routledge; 2021:183-204.

Branch SE, Wilson KM, Agnew CR. Committed to Oprah, Homer, or House: Using the investment model to understand parasocial relationships .  Psychol Pop Media Cult . 2013;2(2):96-109. doi:10.1037/a0030938

Sanderson J. “You Are All Loved so Much”: Exploring relational maintenance within the context of parasocial relationships .  Journal of Media Psychology: Theories, Methods, and Applications . 2009;21(4):171-182. doi:10.1027/1864-1105.21.4.171

Giles D.  Psychology Of The Media . Basingstoke: Palgrave Macmillan; 2010.

Hu M. The influence of a scandal on parasocial relationship, parasocial interaction, and parasocial breakup .  Psychol Pop Media Cult . 2016;5(3):217-231. doi:10.1037/ppm0000068

Eyal K, Cohen J. When Good Friends Say Goodbye: A Parasocial Breakup Study .  J Broadcast Electron Media . 2006;50(3):502-523. doi:10.1207/s15506878jobem5003_9

Stever GS. How do parasocial relationships with celebrities contribute to our development across the lifespan?. In: Shackleford KE, ed.  Real Characters: The Psychology Of Parasocial Relationships With Media Characters . 1st ed. Santa Barbara: Fielding University Press; 2020:119-144.

Stever GS. Fan Behavior and Lifespan Development Theory: Explaining Para-social and Social Attachment to Celebrities .  J Adult Dev . 2011;18(1):1-7. doi:10.1007/s10804-010-9100-0

Stever GS, Lawson KE. Twitter as a way for celebrities to communicate with fans: Implications for the study of parasocial interaction .  North American Journal of Psychology . 2013;15(2):339-354.

By Cynthia Vinney Cynthia Vinney, PhD is an expert in media psychology and a published scholar whose work has been published in peer-reviewed psychology journals.

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