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19 of the Best Books of 2021

A bookworm is happiest when they’re surrounded by books — both old and new. Undoubtedly, 2021 was a great year for both fiction and nonfiction, with bestsellers like Detransition, Baby by Torrey Peters and Second Place by Rachel Cusk. Whether you read memoirs or young-adult (YA) novels, 2021 was a fantastic year for book lovers. While we can’t squeeze in all of our favorites from 2021, we’ve rounded up a stellar sampling of must-reads. Here’s some of the year’s best books.

“Crying in H Mart: A Memoir” by Michelle Zauner

In her profound memoir Crying in H Mart , Michelle Zauner shares an unflinching view of growing up as a Korean American person — all while reflecting on losing her mother to terminal cancer. Author Dani Shapiro notes that the Japanese Breakfast musician “has created a gripping, sensuous portrait of an indelible mother-daughter bond that hits all the notes: love, friction, loyalty, grief.”

“The Prophets” by Robert Jones, Jr.

In Robert Jones, Jr.’s lyrical debut novel, The Prophets , Isaiah and Samuel are two enslaved young men who find refuge in each other — and their love becomes both sustaining and heroic in the face of a vicious world. Entertainment Weekly writes that “While The Prophets’ dreamy realism recalls the work of Toni Morrison… Its penetrating focus on social dynamics stands out more singularly.” Now that’s a compliment.

“The Hill We Climb” by Amanda Gorman

At President Joe Biden’s inauguration, Amanda Gorman read her electrifying poem, “ The Hill We Climb .” Since then, it has been praised for its call for unity and healing. Vogue captures the feeling of reading the poem well, calling it “deeply rousing and uplifting.”

“Beautiful World, Where Are You” by Sally Rooney

New York Times bestselling author Sally Rooney has returned with a sharp, romantic drama, Beautiful World, Where Are You . Two separate relationships are in chaos, threatening to ruin friendships. Vogue declares that the author has “invented a sensibility entirely of her own: Sunny and sharp.”

“Somebody’s Daughter: A Memoir” by Ashley C. Ford

Ashley C. Ford’s coming-of-age memoir, Somebody’s Daughter , centers on her childhood. Ford, a Black girl who grew up poor in Indiana, recounts how her family was fragmented by her father’s incarceration. With rich, unflinching writing, Ford has penned a debut for the ages. The memoir’s publisher perhaps puts the core of the book best, noting that Ford “embarks on a powerful journey to find the threads between who she is and what she was born into, and the complicated familial love that often binds them.”

“Last Night at the Telegraph Club” by Malinda Lo

Everyone remembers their first all-consuming love — and for Lily Hu, the teenage protagonist of Malinda Lo’s queer YA novel, that love is Kathleen Miller. Set in the 1950s in San Francisco, Last Night at the Telegraph Club is not just one of the year’s best, but one of Lo’s best. O: The Oprah Magazine notes that the novel is “proof of Lo’s skill at creating darkly romantic tales of love in the face of danger.”

“¡Hola Papi!” by John Paul Brammer

In his memoir, ¡H ola Papi!: How to Come Out in a Walmart Parking Lot and Other Life Lessons , advice columnist John Paul Brammer delves into his experiences growing up as a queer, biracial person. The Los Angeles Times writes that “Brammer’s writing is incredibly funny, kind, and gracious to his readers, and deeply vulnerable in a way that makes it feel as if he’s talking to only you” — and we couldn’t agree more.

“Honey Girl” by Morgan Rogers

In Morgan Rogers’ novel Honey Girl , Grace Porter is an overachiever — and certainly not the type of person to marry a stranger in Las Vegas. Or, at least, she didn’t think she was that type of person. As Grace navigates the messiness of adulthood, Rogers takes us on a journey that’s both heartfelt and unflinching, illustrating that love is all about risks — even when it comes to loving ourselves.

“Aftershocks: A Memoir” by Nadia Owusu

Nadia Owusu’s memoir, Aftershocks , reflects on her experience of being abandoned by her parents at a young age. Entertainment Weekly notes that “Owusu dispatches all of this heartache with blistering honesty but does so with prose light enough that it never feels too much to bear.”

“Klara and the Sun” by Kazuo Ishiguro

What if an artificial intelligence (AI) assistant had feelings? In Kazuo Ishiguro’s latest novel, Klara and the Sun , Klara is an Artificial Friend who wonders if friendship is possible. The Financial Times called the Never Let Me Go author’s latest “a deft dystopian fable about the innocence of a robot that asks big questions about existence.”

“100 Boyfriends” by Brontez Purnell

Brontez Purnell’s romantic, intoxicating book, 100 Boyfriends , is a look at the romantic lives of queer men who are striving to find out not just where they belong, but where they can shine. Author Bryan Washington praised the collection, writing that “Each story in 100 Boyfriends is a minor eclipse: stunning in scope, technically blinding, and entirely miraculous.”

“One Last Stop” by Casey McQuiston

In Casey McQuiston’s big-hearted romance novel, One Last Stop , August meets Jane on a New York City subway — but she doesn’t realize just how fateful their chance encounter is at first. New York Magazine called the novel “an earnest reminder that home — whether that means a time, a place, or a person — is worth fighting for,” and we wouldn’t expect anything less from the Red, White & Royal Blue author.

“Afterparties: Stories” by Anthony Veasna So

In Afterparties , Anthony Veasna So weaves together tenderhearted stories about the lives of several Cambodian American characters. Although the stories vary quite a bit in terms of content, author George Saunders writes that they are all “powered by So’s skill with the telling detail,” and are much like “…beams of wry, affectionate light, falling from different directions on a complicated, struggling, beloved American community.”

“Malibu Rising” by Taylor Jenkins Reid

In Taylor Jenkins Reid’s novel Malibu Rising , readers meet four famous siblings as they throw their annual end-of-summer party in Malibu. However, over the course of 24 hours, family drama ensues. The Washington Post calls this read “a fast-paced, engaging novel that smoothly transports readers.”

“Let Me Tell You What I Mean” by Joan Didion

Between 1968 and 2000, award-winning journalist and essayist Joan Didion wrote 12 pieces about a variety of well-known figures, ranging from Ernest Hemingway and Nancy Reagan to Martha Stewart. Now, these works have been gathered in the essay collection Let Me Tell You What I Mean . Bret Easton Ellis writes that Didion’s “prose remains peerless,” so, if you’re a fan of the iconic writer, this is a must-read.

“Intimacies” by Katie Kitamura

Intimacies is Katie Kitamura’s fourth novel, following 2017’s critically acclaimed A Separation . In it, an interpreter for the International Court at the Hague gets drawn into a political scandal after agreeing to translate for a former world leader and potential criminal. The novel is a fascinating investigation into the instability of language and how it influences identity. Dana Spiotta describes Intimacies as “a haunting, precise, and morally astute novel that reads like a psychological thriller.”

“Detransition, Baby” by Torrey Peters

In Detransition, Baby , Torrey Peters tells a witty and nuanced story about partnership, parenthood and identity. About the novel, Ginny Hogan from the New York Times states “[Detransition, Baby upends] our traditional, gendered notions of what parenthood can look like.”

“Second Place” by Rachel Cusk

In Rachel Cusk’s novel Second Place , a follow up to her brilliant Outline trilogy, a woman invites an artist she admires to live in her remote guesthouse for the summer. As the stay unfolds, a series of unexpected events spurs revelations about womanhood, marriage and security. About Second Place , Jenny Singer from Glamour writes “there is mayhem; surprising sweetness and brilliant observations tumble from every page.”

“Sellout: The Major-Label Feeding Frenzy That Swept Punk, Emo, and Hardcore ” by Dan Ozzi

In Sellout: The Major-Label Feeding Frenzy That Swept Punk, Emo, and Hardcore , rock critic Dan Ozzi traces the stories of eleven separate bands that transitioned from the indie scene to achieve mainstream success in the ‘90s. Including interviews and anecdotes from bands like Green Day, Jimmy Eat World and Blink-182, this is a must-read for any music lover.

Where to Find Book Summaries Online

Because everyone is pressed for time, the need to look up the summary of this book or that one is sometimes a priority. Therefore, a wide variety of sites are available containing them. Follow these guidelines to learn where to find book summaries online.

Websites and Blogs

Many websites and blogs offer summaries of chapters in books for free to their readers. Some present notes, reflections, and reviews that their readers can comment on, discuss, or reflect on. The purpose of these websites and blogs is to present an informal setting for people to enjoy books without feeling the pressure of making a purchase. Some of the bloggers and website owners also provide video and audio summaries, as well.

Subscription Services and Book Apps

It’s possible to find chapter summaries of books available through subscription services, as well as book apps. Some of these services provide audio, PDF, and infographics of the books. If that’s not enough, some of these book apps and subscription services also offer links to videos, reports and TED talks for the books, as well. Some of these services provide audio, PDF, and infographics of the books. If that’s not enough, some of these book apps and subscription services also provide links to videos, reports and TED talks for the books, as well.

YouTube Channels Offering Book Summaries

If you would rather not read a summary of books, there are many YouTube channels offering book summaries online. These “YouTubers” select a book, present information about it, provide insights, highlight reviews about it, and summarize its plot. Some of these channels follow a specific niche topic while others are about books in general.

Research or Special Interest Book Summary Websites

For those who need a summary of a book that covers a research or special interest topic, there are dozens of book summary websites focusing specifically on this. While you may not find a short summary of Hamlet, you will see religious book summaries, book summaries for health-related topics, or topics for business-related books.

Students Searching for Book Summaries

Students are constantly on the lookout for book summaries for research purposes, as well as for books they need to read for classes. For example, they may need a summary of Roberts rules or a simple summary of Macbeth to help them write a research paper, and a book summary website will help them achieve that goal. These book summary sites contain information about the author, release date, characters, plot, and then move on to the summaries, like a short summary of Othello, for example.

MassageBook Reviews

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Overall rating, ratings breakdown, secondary ratings.

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1-25 of 264 Reviews

Used more than 2 years

OVERALL RATING :

Reviewed October 2022

Love this program, have used since the beginning

Verified reviewer

Used daily for more than 2 years

MassageBook makes it easy for me to operate my business, and they are always making improvements!

I am able to have my schedule with me everywhere I go, and my clients are able to schedule their appointments online. This program has made the business side of my business a lot smoother and easier than before. It also makes things less stressful at tax time!

MassageBook makes my bookkeeping simple, which makes tax time much less stressful. They have knowledgeable staff ready to chat and answer questions. MassageBook is always making improvements to their program, and they regularly share their current and upcoming improvements via email. It's great to see a company really respond to the input of their clients and become better for it!

I am unable to check out multiple appointments with only one payment. Each appointment has to be checked out individually. There are some little things like this that could be improved upon.

Health, Wellness and Fitness , 2-10 employees

Reviewed July 2022

This is more software than most need, at a price you can't resist.

This software has helped me turn my 8-9 hour days into literally 5-6 hour days, simply from the automation of the processes we usually go through as massage therapists. It would take a very egregious error to make me give this software up for any others.

The easiest way to track, account for, review, and update all clients & data in our database. I can use this software as a FULL suite of accounting, scheduling, and even a review-system for clients to respond to how well you are doing as a massage studio!

The only issue we've had thus far is simply signing back in, about the least worrisome thing possible. We have our accounts logged into several devices, so sometimes we get a login-request. No big deal.

Reasons for switching to MassageBook

Every reason. MassageBook offered more of everything, with greater ease, at much less cost.

Used daily for less than 12 months

Reviewed November 2017

Great features and functionality for a new therapist but... Experienced therapists it's lacking

The free version of the software is packed full of front line features including preset website, easy scheduler features and basic soap notes. Customer Services is eager to listen and the software is evolving. Does have some reporting capabilities and keeping track of clients is typical of online booking software. Overall, for a new therapist of for someone that is taking their business to an online scheduler it is useful.

If you are a new therapist or just now going online with your scheduler this software is a nice start. Clean slick interface designed for the therapist that doesn't have much experience with business operations. Typical online scheduler with a few embedded features that can help. Easy front end features that you can use to get up in running quickly. Customer support is always friendly and seems to listen which is a huge plus. It comes with a preset website and if you want to take credit cards and gift cards they have teamed up with Stripe online processing. You can embed massage book into your social media accounts to take appointments as well as start and maintain email campaigns.

Key back office features cannot be customized and lack user friendly capabilities . Still have to get out the adding machine. NO VOID Button! Features are preset and the idea behind customizing your in take forms, soap notes, and website are very, very limited for the price of premium subscription. Furthermore, the premium price relays very heavily on emails. Text reminders are okay but you don't know if the client ever receives those alerts. Lacks accountability for therapist to client interaction through the online experience. My clients don't like it and still call to schedule an appointment. I have done by part to integrate my website (personality I hate their preset website), and my social media accounts. I will not set up another credit card account. I use square which should be an option. Overall, if you are a new to the online scheduling world it is a good start. Seasoned business owners will have issues paying for a premium service they cannot tailor to their needs. Customer Service takes everything under advisement and states they are working on it. Which I am sure they are. For me I am downgrading to the free version until either improvements are made or I find something better for the money.

Reviewed November 2022

Amazing Massage Booking Software

Massagebook is incredibly easy to use. Most functions are second nature. If I can't remember how to do something I can look it up most of the time. If It can't be found I email which is super convenient.

No system is perfect. The biggest challenge is running reports for payroll calculation.

Mindbody was more than double the cost, didn't have the detailed soap notes options and was much more complicated. For a small practice like mine(4-5 therapists) Massagebook is the way to go.

Higher Education , 2-10 employees

Used daily for less than 2 years

Reviewed June 2022

As a multiuser and massage school owner I am very pleased with Massage Book

Love it! It's a great product and an excellent value!

I love this for our students to be able to use for their clinic massage appointments and soap note. It's also very easy to add clients, check clients out and rebook.

I would like a clock in feature for payroll so that a receptionist could be tracked within the software and that inventory could be saved and not just manually entered each time.

The other softwares become too complicated and glitchy as well as very expensive for so many flaws. The customer service really falls short with them now. Mindbody used to be great but I think they got too big. I knew more about how to use the software than those who I called into for help. Wellness living is a hot mess. It's Mindbody simplified but just as glitchy with terrible/hit or miss customer service. But it's now about half the price. I think both of them are trying to do too much and the platforms cannot operate smoothly when you try to do too much. I hope Massage Book adds time clock/payroll report and inventory but doesn't get crazy and start adding all the gym and yoga complications that seem likely to glitch it up.

Health, Wellness and Fitness , 1 employee

Reviewed April 2022

Business Management tool

Overall experience with MassageBook - excellent!

What I like most about this software: Online booking, ease of scheduling, SOAP Notes available, accounting, text and email reminders for my clients, intake form available online for clients. I have been using Massagebook almost as long as they have been in business and I have seen how they are constantly making improvements and their desire to aide in building Massage business' for the small business owners who are growing their massage practice. User friendly, help features available to navigate the MassageBook software or quick response time to answering questions, and always making improvements.

Recently MassageBook changed the intake form to include Non-binary as a sex choice without notification. This does NOT fit my business model! I sought out customer service regarding this matter recently to ask that either they remove the choice of sex all together or remove non-binary option; the response was non-committal regarding that issue but only stated that they are currently working on a customized intake feature for the business owner. But not that the business owner will be able to customize that sex choice feature. I am still considering whether or not I want to cancel my MassageBook subscription over this issue since as up until now I have found MassageBook so user friendly. I am waiting to see if this will be addressed in the near future. It will be difficult to change back to Full Slate if non-binary is still on the client intake form but it is that important to me if changes are not made.

Reason for choosing MassageBook

The same reason I made the switch mentioned in the above comment area.

I switched since the features provided by MassageBook are so much more vast and conducive to building and maintaining my business; providing great marketing tools, accounting tools, SOAP notes and internet visibility, (scheduling is a breeze). My clients like it and so do I. This is my only website now as I found that I no longer need my own personal website anymore as a tool to direct clients to an online scheduling option.

Reviewed August 2022

User friendly and great customer service!

Easy to navigate. Excellent customer service. A live person always answers the phone

Unable to sell memberships from my iPhone app

Square did not offer soap notes

I like the soap note saves a lot of time, all I do is point and click

My business tripled!

Absolutely fantastic

Easy to set up. Client communication keeps my clients informed. They guide me through gift certificate promotions. Memberships, oh my goodness, wonderful!

The only feature I would love is the ability to set up different clean up/set up times for each 30, 45, 60, 75, & 90 min session. For instance, I don't need the same amount between a 30 min and a 90 min

Massage Book does Memberships and is made for my profession

Great foundation, needs some tweaks

Reliable online scheduling and payment for massage appointments and gift certificates. Online SOAP notes linked to client info records. Automated email marketing and follow-up.

Easy to use and highly functional, MassageBook meets almost all of my needs. Scheduling system is reliable, and syncs with Google calendar so I can keep business and personal separate, while preventing conflicts. Online SOAP notes connected to client record is great. The pre-fab automatic follow-up email campaigns have brought back long lost clients, which is always a plus. Gift certificates built in, big plus.

Website integration is very limited. You're stuck putting an entire MassageBook web page in an iframe inside your custom site. They really need to add some trimmer widgets that let you embed only the scheduling/specials/gift-certificate modules without the rest of their website. They also need to add support for product sales. They have a limited form in the cash register/check out, where you can add a taxable item at time of payment. They really need table of taxable products, just like their table of services, that can be used in add-on and package setups. Right now I'm forced to put in a product (take-home bottle of lotion) as a service, in order to get the add-on enticement during online booking, and then sales tax reporting is thrown off.

Reviewed January 2023

Best scheduling app for massage therapists

I've used several scheduling apps and this is by far my favorite. I love that there is an intake form that you can edit to make your own. I also love that it has soap notes included. I also like the gift certificate option which is very easy to.use.

The series option, soap notes and intake

I wish there was a way I could add extra time to upgrade features

Alternative Medicine , 1 employee

Reviewed October 2020

It's everything I need to run the back office portion of my business.

It's everything you need: scheduling, client documents/SOAP notes, point of sales, marketing, sales/marketing reports, and web site.

There could be more customization in the client documents and sales/marketing reporting options.

Price and fucntionality

Massage Book was a btter fit for my company, instructure, security, and price.

Reviewed April 2021

Love massagebook

I feel I am in 100% control of my business because of massagebook. I don't need a receptionist or any other support, just them.

I love how easy is to use and get or proceess what you need. But most at all, I appreciate their customer support. I am thankful to massagebook because this is just me managing my business and they provide all l the back support that I need to run business in a productive and efficient way.

I don't have any cons with the software.

Now, I have everything in one place. Massagebook is connected to square that is still processing payments.

Easy to use with many excellent functions

Easy to do business with, customer support is friendly and helpful.

Intake forms, SOAP notes, Scheduling and merchant processing all in one easy to use package

The App is a bit slow sometimes and I would like to be able to customize the receipt customers get.

Mindbody is excellent software but they became too expensive and Massagebook had some features that are important to me.

You'd never know computers are my nemesis!

Well I rarely have time to reach out to clients I haven't seen in awhile. MB does this automatically, the automatic Birthday Emails are often redeemed. And I have to give an honorable mention to your customer service team who upon my sudden ly contracting covid it hit me so quickly with the exhaustion and body aches I simply was not able to call and cancel I couldn't even look at my phone my head was hurting so much and they really just stepped up got the cancellation sent out got the communication so I didn't have people showing up at my office and being stood up I literally don't know what I would have done without them I well I do know I would have had a lot of really disappointed probably quite a few not willing to give me another chance as well as it just would have been you know not good for reviews which are everything these days you guys really saved my butt thank you so much!

If it wasn't easy-i mean simple well I wouldn't be here right now!....BOTH! Either here writing this review or as successful! They make referrals and tracking for rewards....well easy enough for me....I'm embarrassingly challenged with all things tech!

My only and I mean only issue (which I think you guys are working on this as I type- is the wildly limited mobile app. Without a desktop as I am typically I'm not able to take advantage of most of the service....I think about when I do get more access I'm gonna be too busy to even think about what if I'd had this sooner!

Well honestly I'm not tech savvy enough to even import my client data to square for saved payment methods, much less somehow making sure they all knew where to book me at-its sort of like your bank or phone carrier those are changed under extreme duress only.

Reviewed August 2020

MassageBook - my number one choice

One of the greatest supports to my business is the on-line scheduling. In addition, MB made changes to help comply with COVID19 regulations which made my job easier as I returned to a modified practice. Having the ability to sell gift certificates also helps to support and grow my business for those who might not come for a session, but want to purchase one for someone else.

MassageBook is great software for managing my business. I have been a part-time massage therapist for 13+ years and worked in the information technology business full time until 2016, so I have seen a number of software applications in my work history. It is easy to use, easy for clients to book on-line and interact with and interfaces directly with my Square software for credit card and health care card processing. The scheduler also interfaces directly with my Google calendar; since I work for multiple practices, this feature is integral to me keeping my own schedule well managed.

I don't really have any complaints about this software; it would be great if the office information could also be passed to my Google calendar, but I understand that the mechanism to feed Google is limited, so it's a small issue. Interesting upgrades come out periodically and they work - without bugs. Another big selling point for me.

In anticipation of adding acupuncture to my practice in the near future, I've looked at approximately six other packages. I plan to continue to use MB for scheduling when I start to roll that out, due to the great interface with Google calendar and the ability to have multliple business schedules correctly identify busy time without a great deal of manual entry. Check out at the time of service is easy and has a built in invoice that can optionally be printed or emailed to the client.

Medical Practice , 1 employee

Excellent System, Excellent Customer Service, Couldn't Run My Business Without It.

So much: 1. Handles all my accounting with ease... 2. Allows my clients to book and pay online. 3. Sends clients reminder emails and texts. 4. Options to require prepayment. 5. MEMBERSHIPS that have been CRUCIAL to the success of my business. 6. System has a "make me look busy" option. SUPER useful. 7. SOAP notes are organized and easy to use. 8. Discounts with ABMP and others. 9. Easy to reach customer service and stellar help in a timely manner. 10. Easy to use system- with a caveat - no system is entirely intuitive all the time. I've had to teach myself how to use it perfectly over the last 6 years. 11. Gift card sales options. 12. Stores CC info on file for future use. 13. Confirms that clients understand a 24 hour cancellation policy during first booking. 14. Google calendar integration. 15. So much more...if you are a massage therapist...I'm telling you you want this system.

Ok...so I've listed things that are great about it. Now I'm going to be real and say that my experience isn't always perfect, and I HAVE gotten frustrated and confused by my system before. Sometimes I don't understand something or things aren't perfectly intuitive, and instead of relaxing, asking google, or contacting massagebook I get pretty amped up. That said, when I do relax, call customer support, and spend the small amount of time and mindshare it takes to figure out the system, I am always satisfied at the end. I did also have a problem with the CC integration and membership feature at one point. This led to about half an hour of work I had to do on my end to fix the problem. However, after talking it through with massagebook, I came to understand that the issue was the the payment system (Square) was primarily responsible for the problem and massagebook had been trying to get them to fix it to no avail. In the end, I fixed the problem, and massagebook did a great job helping me understand the problem which helped me regain myself after a stressful situation. So, in summary, I have found myself frustrated while using the system at times. But, 6 years later, I am an EXTREMELY SATISFIED massagebook user. I believe in massagebook, the people, and their availability to give me the support I need. I HIGHLY recommend this service, I think it's a steal and it's support means EVERYTHING to my small business.

I chose Massagebook because it was created for massage therapist by massage therapists. And, yes, that makes them much more equipped, I believe, to understand my needs as a one man show.

Reviewed July 2017

Many features for a great price. Fairly easy to use. Customer service is responsive.

This is a FULL package that also has accounting abilities and email marketing built right in. for booked appointments, Both email and text confirmations are sent to clients and therapists. I have multiple rooms and one room that shares different types of services- so I now have the ability to reserve rooms for specific services so the potential for booking over someone else's use of the room is eliminated. It has been a great experience so far , and the trouble that I have encountered was quickly addressed by customer service-( I love the instant chat feature) and every effort was made to solve the problem. I would recommend it highly as both a startup system and a for a business that has grown and has more than one therapist. and room.

It is sometimes not so intuitive as to "where" to look for the information you want. It can be fairly slow too. I would love to have a a feature to book "back to back" appointments for online bookings or to "add services" to a booked service so that there is no enforced gap between these types of appointments, such that a sauna ( 20 min) booked with a massage ( 60 min) could be seen as two consecutive appointments with no 15 min recovery time in between.

Great software for my business and amazing customer service!

MassageBook has everything I need to run my massage business the right way. It's really easy to use and has some great features that have enabled me to grow my business in ways I wouldn't have been able to do if I wasn't using this software. The features I especially love are SOAP Notes and Client Intake Forms as they save my staff and I so much time each day. I also love being on the MassageBook directory as this brings us in many new clients that I would otherwise need to spend money on advertising to source. MassageBook is very affordable no matter how big or small your practice is. I've been using MassageBook since I first started my business over 4 years ago and am still using it to this day. Their customer support is also second-to-none. I always get a reply to my questions and the team are friendly and always happy to help me when needed. Also, I love that I can pick up the phone and talk to a 'real human' too! All-in-all, I really believe MassageBook has contributed to my business's success massively. I highly recommend it for any massage therapist, whether just starting out or looking to transition.

Reviewed August 2018

A Personal Assistant for my business

MassageBook pretty much revolutionized my experience of running a massage practice single-handed. Prior to MB, I tried the free versions of several different booking systems. None of them came close to what MB offers. The first 2 or so years, I used the free version, which was perfectly adequate. At a certain point I decided to go for the full subscription and couldn't be happier with what I get for that. A couple of the big benefits are good marketing tools, and top tier customer service - a godsend on busy days when I go brain-dead over a simple task and reach out for help. I've always been helped very quickly, even when the issue has been something I could easily have resolved myself by using their excellent Ask MassageBook section.

Fairly simple to set up and start using. Help has always been at hand along the way with stellar customer support and a really useful community knowledge base/suggestions forum. Improvements are frequently being made, and many of them are based on feedback from users. To my knowledge, there has been no downtime or major glitches during my several years of using this software.

The mobile app is missing some of the features I would like to be able to use on the fly, such as seeing a client's intake form, or a review a client has left.

Reviewed June 2019

EVERYTHING YOU NEED

The customer service is EXCELLENT. There is always a knowledgeable & friendly customer service rep to answer my call or instant message. My issues are always resolved. The best part is that this company always seems to be working toward on new and improved features, keeping up with today's demands on the practitioner. I feel like I have all the tools I need to maintain and thrive my practice, especially since I do not consider myself to be an entreprenuerial guru. Thsi software allows me to spend more time doing what I love- massaging and taking genuine care of my clients.

The SOAP note anatomical charting feature is excellent for keeping track of a client's biomechanical issues. I love that I have the choice to either simply write in the SOAP chart, or use the "drawing" features to mark problem areas on an anatomically correct figure anteriorly & posteriorly. The business and marketing features are built in and make it easy for me to keep track of bookkeeping and marketing. This software is truly a one-stop-shop for a practitioner's business needs!

The intake for is not truly customizable

Reviewed January 2018

Excellent! Knowing there is a knowledgeable team supporting the software is extremely reassuring.

It has allowed me to build my business, stay efficient in running it, and is the assistant I did not have to hire. The tools for managing my business are all part of the package.

I love it - it is intuitive, has loads of help, and does exactly what I want it to - be the exceptionally efficient assistant I did not have to hire separately. Many of my clients have expressed their appreciation for the email confirmations and reminders, and text reminders. This software has enabled me to build my business - I am a sole practitioner, so it is invaluable for organizing my schedule, and communicating with clients. It is well thought out - a solid product. I have used other products but have stuck with this one - it meets all my needs and keeps getting better! The support team is amazing - I mean that sincerely. They have thought this through. The integration with Stripe makes it a cinch to receive payments from clients, even from their health savings plan cards.

Reviewed September 2020

MassageBook Simplifies My Work Life

MassageBook saves me a lot of time since I am a sole business propritor and the only massage therapist. While I am out on outcalls, MassageBook allows me to take payments, enter SOAP notes, send marketing messages, appointment reminders, requests for reviews, and even allows for my clients to book appoitments on the website provided by MassageBook. It also allows me to create packages, series and membership programs to atract more clients and increase the flow of regular income. There are a lot more features in MassageBook, and when combined they really simplify my daily work life.

I love the integration with Square and Goggle Calendar. Having both my personal and business schedule in one place prevents scheduling conflics, and the Square integration makes it super easy to check out my clients on the go.

While the phone App is very convenient, I wish it would give us full access as we have on the web. For example, SOAP notes are not as complete as on the web. It only allow for text rather than having the 3D muscles available to check.

SOAP Vault seemed much more complicated and more gueared to larger clinics, Chiropractic offices. It also lacks the marketing tools available in MassageBook. MassageBook is easy to use and very intuitive. My clients also find it very easy to use and professional.

Reviewed May 2018

Overall I have had an amazing experience with Massagebook.

It's a complete practice management suite built specifically for my needs as a massage business. It creates a professional and easy interface for my therapists and my clients. It helps generate business effortlessly. It's really got everything... and I know the places that are lacking will be addressed by the Massagebook Team. They are awesome.

I love all the bells and whistles they have included into the platform and the fact that the Massagebook team is constantly trying to improve the user experience. It really is a one stop shop for all of my massage business needs. This software has helped me build a very successful practice that keeps growing. I am a Massagebooker for life.

Reporting could be a little more customizable for more accurate or specialized reports. As a business owner that does all the accounting, payroll, etc myself... I have on more than one occasion found the reporting function of massagebook inadequate.

Andre'

Reviewed December 2018

Consistently Stellar Techincal Assistance

I confidently use all accounting and bookkeeping options available with nothing but positive reception from my tax prep crew. I appreciate the fact that when I, a self proclaimed, non techie logs in to chat the team is so patient and graceful in asking my questions as well as provide me with the accompanying URL link or article to follow step by step instruction

I have the capacity to automate my practice to the level that allows me to focus primarily on the clinical aspect of my practice with minimal day to day technical engagement, including payment processing as a result of Online Scheduling and Gift Certificate Sales and Payment

I would really like to personalize all automated messages to reflect a consistency in my themes as well as language used when communicating directly with my clients to add that personal touch even through an automated message.

$3 booking for nuru massage a scam?

lucasbrat001

Been noticing a lot of "massage therapists" on tinder recently. usually say to hit them up on insta. they offer 60 min nuuru massage for like $40-$50 but they want you to book through a site that charges $3? Examples (insta) allisoncamillegrey callie.wards they want you to book on spa-sublime.com or pampering-people.com and want a screenshot for proof of booking this is a scam, right?

answering my own thread because i have done some googling and it's a common scam. also use pics you can find in other places on the internet

Definitely a scam. Once they have your credit card number, get ready to get hosed.

CrazyCoyote

Active member.

Latest Tinder: Trey aka Aubrey Smith, massage for $30/hour with $3 deposit. That's not suspicious is it?! Here's a site w/info from someone who has looked into this: https://medium.com/@MakisMour/tinde...cam-analysis-screencast-included-95c2e7fac30a

WashboardAbs

The dude abides.

Be suspicious of anyone offering services from a third party site. 99% are scams. All dating sites use these tactics to get male subscribers, since many of these sites are free to women. They make their money off of gullible and horny men. You sign up for a site, then suddenly all the prospects disappear. You let your subscription expire, and two days later, you get bombarded with new messages from other women who "want" you.

divorceddad

Well-known member.

Giving out your credit card number online to any site that isn't 100% reputable is just asking for trouble. That restricts your options with dating sites, you should be sticking to Match, OKCupid etc. With adult stuff, seeking arrangement and the like are ok to a point. Any ad on LL that sends you to a "verification" site or asks you to sign up to a dating site you have never heard or, or these kind of small fees for an appointment type situations are almost always scams. 99.5% of them. Be smart, think with the head in your skull, not in your pants.

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Don’t Get Fooled: Avoiding Online Scams in Massage Therapy

by Massamio | 21 Oct 2013 | Business , Career , Massamio original blogs , Technology

As busy, independent massage therapists, embracing online resources is key to successfully running your business. More than ever there are tons of great online resources that help you build a successful business. That’s the good news. The bad news is that as busy professionals it’s easy to get duped unless you’re really paying attention.

Laura Allen recently highlighted a major scandal that affected dozens of massage therapists across the country. Read her blog detailing the serious issues here: Gobsmacked . Email scams targeting massage therapists have also been rampant in the past. Julie Onofrio on Massage Practice Builder highlights specific details of these convincing email scams here: Massage Therapists Beware–Email Scams .

Every year more and more online con artists use clever schemes to defraud millions of people. Scam artists look like you and me. Be Fraud Aware points out that, “They often look professional and have impressive offices and addresses so you will think they are legitimate professionals. They can be very intelligent. They know how to be extremely sociable and charming. If you catch them in a lie, they will make up another lie so quickly that you will seldom, if ever, notice.”

This blog is meant to serve as an important reminder to busy, independent massage therapists about how to avoid scams and keep their security in check.

Be critical of glowing reviews and do your research

Some scammers set up “specialty” sites selling a particular type of product. Those can be full of glowing reviews from shills who are compensated for their posts, and may not include any mediocre or negative reviews because they’ve been deleted.

In the age of blogging, social media, and video webinars it’s easy to feel like you truly know someone you’ve never met. It seems impossible that someone who posts such adorable cat photos could be a con artist! It’s important to remember that the warm fuzzy interactions on Facebook could also be a veil for fraud.

Before you hand your hard-earned money to a business or person you’ve only met online, do your homework. If they’re a massage therapist in a licensed jurisdiction, make a phone call and confirm they’re licensed. Find unbiased references for them from people you trust. Before you pay for a website design, check out their portfolio and make a phone call to one of their previous clients. Ask if the designer was easy or awful to work with, and how satisfied they are with the service and product they purchased. The same rules apply for any aspect of business services or consulting that you purchase. Want to be really prepared before you dive into a new venture? Our friends Laura Allen and Cherie Sohnen-Moe get into the nitty gritty here.

Report online scams

If you think you may have been scammed:

If you get unsolicited email offers or spam, send the messages to [email protected] .

If you get what looks like lottery material from a foreign country through the postal mail, give it to your local postmaster.

Use strong passwords and security settings

The most common password used on Facebook accounts is…. wait for it… Password. This won’t stop even an unseasoned hacker. Neither will your firstborn’s name and birth year (Kayden93) or your cat’s name combined with her favorite affectionate gesture (Mittensbutterflykisses). The best passwords are not even words, but a collection of letters, numbers and symbols that don’t make much sense to anyone but you. But if it doesn’t make sense, how will you remember it? Kelli Wise suggests using a mnemonic that you’ll always be able to recall.

Take advantage of the security options provided by social networking sites and email providers like Google. Check out 2-step verification and how it can protect all your stuff. When choosing appropriate options, err on the side of privacy to better protect your information. These services may change their options periodically, so regularly evaluate your security and privacy settings, looking for changes and ensuring that your selections are still appropriate.

Do NOT click a link to your bank or financial institution from an email

Your bank or legit services like Paypal will never email you asking you to click a link to verify your information , reset your password, or login to view anything. You should simply create a browser bookmark to your bank, and when you receive an email, use the bookmark or type in the bank name manually into the address bar.

The IRS does not initiate contact with taxpayers by email to request personal or financial information. Scammers would love to convince you that you’re entitled to a surprise refund, or that you owe an extra chunk of cash. You can see the typical IRS scams and see how to report them here.

Do not give out your personal info or Social Security number

This should go without saying, but no legitimate site is going to ask you to enter your Social Security number unless you are applying for credit. You should be very careful not to divulge your personal information to anybody online. The same thing goes for sites that ask you to re-enter your personal information, even though in some cases, like your bank, they should already have that information.

Give only to established charities after a disaster

In the aftermath of a disaster, give to established charities, rather than one that has sprung up overnight. Pop-up charities probably don’t have the infrastructure to get help to the affected areas or people, and they could be collecting the money to finance illegal activity. For more donating tips, check out ftc.gov/charityfraud .

Tips for safer online shopping

Shopping online is a ridiculously convenient way of comparing products online to get the best price. There are steps you can take to decrease your risk of becoming a victim of credit card fraud and ensure safer transactions online, including use of some new ways of paying for stuff:

Protect yourself

Use websites you know and trust. There’s no guarantee your accounts and online dealings are 100% secure, but using credible, established websites and businesses can help you minimize privacy or security troubles.

Look for digital certificates that authenticate the entity you are dealing with. Independent services like VeriSign will authenticate the identity of the Web site you are visiting. Web sites that use this service (usually those that sell items or services online) will have the VeriSign logo. By clicking on the logo, you can be assured that the site is legitimate, rather than a clone of the legitimate company set up to collect your personal and financial information.

Use the latest Internet browser. Using the most recent browser ensures that the data is protected using the latest encryption technology. This technology also uses a Secure Sockets Layer (SSL), which is an Internet security protocol used by Internet browsers and Web servers to transmit sensitive information. The server receiving the data uses special “keys” to decode it. You can make sure you are on an SSL by checking the URL — the http at the beginning of the address should have changed to https. Also, you should notice a small lock icon in the status bar at the bottom of your browser window.

In Chrome you’ll see this:

Read the privacy policy . The information you enter on the Web site should be kept confidential. Make sure you read the company’s privacy policy to ensure that your personal information won’t be sold to others. Services like Trust-E review a company’s privacy policy (for a fee) and then allow the company to post the Trust-E logo if its privacy policy follows certain industry standards for consumer protection.

Only use one credit card for all of your online purchases.

Never give out passwords or user ID information online unless you know who you are dealing with and why they need it. Don’t give it out to your Internet service provider if you get an e-mail requesting it, anyone requesting your login information for that matter. These types of “Phishing” scams are used to access your account and get your credit card number, along with whatever other personal information is there.

Keep records of all of your Internet transactions. Watch your credit card statement for the charges and make sure they’re accurate.

Check your email after you’ve made purchases online. Merchants often send confirmation e-mails or other communications about your order.

Sources: http://www.onguardonline.gov/ http://lifehacker.com/ http://money.howstuffworks.com/

Comments from original Massamio post:

Thanks for posting this. A great reminder that will be bookmarked. — Posted @ Monday, October 21, 2013 9:55 AM by Robin

Hi Allissa, love this article very thorough thanks for being so giving in your efforts to promote massage therapy. 🙂 — Posted @ Monday, October 28, 2013 9:57 AM by Mara Nicandro

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Learning Centre

The top 5 scams massage therapists need to watch out for.

by Samantha Jenkins July 24, 2019

Faceless unknown unrecognizable anonymous man with digital tablet computer browsing internet.

Have you ever received an email or a phone call that didn't sit right? There was something strange in the way the person asked you a question or the offer on the table just seemed too good to be true?

Sadly massage therapists seem to be the target of some common scams. Below we will outline 5 different scams we have come across in our research so you can spot the scammer and protect your massage therapy business!

1. Rotten refund

Perhaps the most common scam seen in recent years is an email or chain of messages that at first seem like a fantastic opportunity! Someone is getting in touch to arrange a series of massages for a group but they live out of town or out of the country and need to pay by credit card or cheque. The con is they will overpay and ask you to take a cut for passing the cash on to a driver. Afterwards, the payment will bounce for being fraudulent leaving you seriously out of pocket and possibly caught up in a money laundering case.

Facebook post from Annette Rainbow about scam involving over payment

a bit clueless!

Facebook post from Katrina Corral about arranging massages for large groups

, after all ....

Facebook post from Diana Pacifico Morro about speaking on the telephone for a large payment

in order to win your trust.

Message from scam using cancer treatment to win trust

is preferred in cash on the day. Any mention of paying a driver or overpayment, back away and report it to the police. A group of construction workers is a common scam so be extra vigilant if this crops up.

2. Caught out by a complaint

Jennifer received this slightly suspect looking email...

False complaint scam email sent to Jennifer Coyle

were able to confirm it was a scam.

Facebook post from Jennifer Coyle about a false complaint scam

Whilst emails like this can appear to be official on first glance always do your due diligence before clicking any links or sending away any personal information.

3. False advertising

In recent years this next scam has claimed lots of victims but there has been some good news too!

Facebook post from Victoria Borrill about being scammed out of £2000 for false advertising spots

Reiki master Mark explains how it works in this short video.

Massage therapists have also been targeted with offers of connecting therapists to different communities including police and other emergency services, LGBTQ and the NHS.

Facebook post from Sue Jaycock about false advertising scam

was successfully sent to jail but there will be copycat cases out there!

Facebook post from Leanne Richardson about another false advertising scam

4. Social media services

We all know finding the time and energy to market your massage therapy services on social media can be difficult. So it is easy to see why this would make massage therapists an easy target for a scheme based on offering marketing services for your website. These offers can also present themselves as something entirely different to begin with.

Tamika received this message online.

Message sent to Tamika Barnes on Facebook about marketing services online posing as a client referral

At first, this could seem similar to the examples above, however when Tamika took the call things took a different turn.

Facebook post from Tamika Barnes about a scam where someone is offering their marketing services to gain access to website

It speaks volumes about a person if they present an opportunity to you as one thing and quickly change tactic once they have you on the phone. This is a massive red flag and whilst, in this case, it is fairly easy to spot the scam it raises an interesting point about allowing people access to your website and social media accounts.

time when you have to recuperate your online presence,

5. Dodgy directories

Many massage therapists reported receiving messages offering to include their massage therapy business in a directory, bringing them lots of new customers and starting off with a free trial. Sounds good right? But there's a catch .....

Facebook post from Richard Watson about directory messages which charge to reply

The scam is you are being charged extortionate amounts to reply!

Other directories will start off with a free trial, then introduce a charge promising more leads are on their way. With no guarantees and a likely scam, invest your time and money into more productive marketing strategies.

A final note - not all scammers are strangers!

Sometimes scams can come from unlikely scenarios....

Facebook post from Erin Finn McDermott about attending an event in exchange for a booking

will no longer be able to attend. This way you avoid creating bad blood and you don't waste your time.

do happen to us all! Learn from every experience and try not to give in to the negative energy!

Facebook post from Ashley Bowman about receiving her first scam email as a massage therapist

Have you encountered any of these scams in your career as a massage therapist? Are there any scams you have experienced that aren't on our list? Please help us to support our fellow therapists by sharing your experiences on our Facebook thread!

Samantha Jenkins

Also in massage warehouse blog.

Massage, the Perfect Christmas Gift for 2022

by Samantha Jenkins December 05, 2022 0 Comments

December is always a busy time for everyone! However, a s massage therapists at the best of times, December can be a quiet time for our businesses as clients struggle to make their appointments with all the festive comings and goings. Despite that, people are aware of the power of positive touch and importance of massage. As the holiday season continues to approach, it is a great time to showcase our skills to the public, so please put yourselves out there this Christmas and inspire some great gift giving!

Massage Therapy is a treatment strategies for Seasonal Affective Disorder (SAD) -- massage therapist helping others seasonal sadness community support

From Winter Blues to Good News -- Massage Therapy can help!

by Lisa Rose October 31, 2022 0 Comments

Is it the Winter Blues? ....maybe it’s more...maybe it's SAD -- Seasonal Affective Disorder. Good news is that either way -- you can help your client with Massage Therapy!

Pregnant woman having back aches in last trimester of pregnancy.

How To Get More Mums As Clients This Mother's Day

by Samantha Jenkins March 05, 2022 0 Comments

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Important info.

Massage Table Size Guide

Massage tables comes in many different shapes and size. It can be confusing for you, the customer, to choose the right one but we are here to help!

A lot of customers call us up after they have bought the wrong size massage table elsewhere and we would like to help you avoid this mistake. It normally goes something like this; they like the look of a picture of a massage table on a website, they like the low price and then they check the carrying weight is ok. If the carrying weight fits their needs they click add to cart and the new massage table turns up at their doorstep in a few days. They unfortunately assume all massage tables are pretty much the same width and size.

The standard size of a massage table is 28 inches wide (71cms) and 73 inches (185cms) long. One of the reasons many "lightweight" budget massage tables are so cheap is because

Make sure the massage table is the right size for you and your clients as the narrow massage tables at 61cms can be very uncomfortable for anyone who isn't petite and many clients cannot relax with their shoulders and arms unsupported.

The Width of the Massage Table:

Almost all therapists choose the standard 28 inch wide massage table. All our massage tables are the same length so it is only the width and shape our customers need to decide on.

Your massage table should be wide enough to cater for the wide variety of shapes and sizes of your clients. It needs to be wide enough to comfortably accommodate your treatment style, while being narrow enough to ensure you don’t have to strain your own back during treatments. Each therapist's postural training and ability is different, so only you will know what massage table width you can handle. We have spoken to therapists who are five feet tall and get the wider 30 inch massage tables, and we speak to six foot therapists who have back problems and go for a 25 inch wide massage table. Everyone is different. Generally speaking, if you are of smaller stature, you may do better with one of the narrower 25-inch massage tables. If you're quite tall, or are particularly keen to offer your clients a very spacious experience, a 30-inch massage table might be more suitable. If you are in doubt, see if you can go into your local training college and see whether the massage tables there suit you. However, there is another way to get a feel for what will work of you don’t have access to a couch when you are deciding: Cut out a piece of cardboard to the dimensions of both sizes you are deciding between. Put it on top of the kitchen table and lean over it. Visualise a client lying there, and see which width will suit you and your client best.

Make sure you can get close enough to the table that you can pivot at the waist and have your shoulders squared to the clients hips, with your hands parallel to the clients' spine. Working in this position will ensure an injury-free career, so it's an important factor in your decision. The most popular massage table widths are 28 and 30 inches. We sell 25-inch massage tables but you should really only choose this width if you are shorter in height and having a wider massage table might put your own back at risk over the course of your career. You can also choose the 25-inch if you want to have the lightest massage table possible. By reducing the width of the massage table, the weight is also reduced. Now, this can mean a trade-off of some client comfort, but this trade is often worthwhile if you are a fully mobile therapist and use public transport frequently, where saving a kilogram or two will make a difference to you over time.

The Height Of the Massage Table

Nowadays, almost all portable massage tables come with height adjustable legs. Whichever massage table you choose should come with a large height range to accommodate you, and to cater for a broad range of therapies. A common height range of massage tables is between 60 to 80cm, and this height range should cater for everyone. To check which height you need your massage table to be at follow this rule of thumb: 1. Stand up straight with your hands by your sides. Clench your fists. 2. Measure the distance between the floor and your knuckles 3. This distance should equal the height of your massage table. 4. Add a few inches in height to allow for the body of the patient on the massage table. The height of a massage table is usually only adjusted when different therapists are using the same massage table, or if you have a client that is outside the average size you normally treat. So for example, if someone with a lot of body depth comes for a treatment after an average size person, you may need to adjust the height a notch or two. You should be able to adjust the height of a massage table in just 2-3 minutes. Even though you mightn't adjust the height very often, the faster the better when you do have to! There are 2 types of height adjustment mechanisms found on modern massage tables. 1) Twisting knobs (found only on wooden massage tables): If you are working with a wooden massage table, it is better to have two knobs on each of the four legs for greater strength and reliability. When buying online, make sure to check how many knobs are on the legs. Cheap massage tables often only have one knob, and when you raise the legs to the highest heights they are less stable and have been known to snap. 2) Telescopic push-buttons (found only on aluminium massage tables): The mechanism to adjust the height of an aluminium massage table is much the same as the push-button method on aluminium crutches. It only takes a few seconds to adjust each leg, and the mechanism is very reliable. Check out the video to see how it’s done.

Massage Table Shape:

The following are the different shapes of massage tables on the market.

1. Rectangle shaped with square corners

This is the traditional shape of a massage table and the one you are probably familiar with seeing. Our Combi-lite 3 in 1 and Affinity Portaflex are shaped like this.

2. Rectangle shaped with rounded corners

Same as no 1 above in every way except the corners are rounded. Does not affect function in any way, just a different design/look.

3. Hour glass shaped with gradual gradient

A fabulous massage table innovation in recent years, which solves a lot of the problems around choosing the correct width is the hourglass shaped massage table.

The name says it all! There are no corners on the massage table. Therapists normally choose this for one of two reasons. They simply like the look of this massage table and it is aesthetically more pleasing in their treatment room and/or they find it easier to move around the massage table during the treatment without having to side step the corners. This is particularly handy when space is limited in your treatment room.

Have any questions or comments about anything above? Please let us know in the comments below!

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It's a complete practice management suite built specifically for my needs as a massage business. It creates a professional and easy interface for my therapists
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$3 booking for nuru massage a scam?
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It is worth noting some of these can be genuine opportunities and clients can be unaware of how best to book a series of treatments in one